Breweries using social media as the primary source for info. Thoughts?

Discussion in 'Beer Talk' started by riemster, Nov 14, 2013.

?

Do you agree with breweries using social websites as the primary source of information?

  1. Yes

    54.3%
  2. No

    45.7%
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  1. riemster

    riemster Initiate (0) Mar 17, 2011 Ohio

    Answer the poll question and please post WHY!

    Do you agree with breweries using social websites (Facebook, Twitter, Instagram, etc.) as the PRIMARY SOURCE of information (general news, releases, customer service, etc.)?

    I'll start. Yes, I think social websites, especially Facebook, are effective as the primary source of information. Social websites are the perfect tool for today's world because they are quick to inform, personalized, hosted by a third party, free, fast and can be fun.

    We are, and have been for awhile, in the digital age. Information is precious and social websites allow breweries to inform customers quickly about tap lists and releases. I think some people take this for granted. Email is the new snail mail. I never miss a beat when it comes to new releases or today's tap list. It makes life as a beergeek so much easier.

    Breweries are now my "friend." They are no longer shrouded in mystery. Cluttered websites with annoying age restrictions popping up every time are forgotten. Interactions with breweries are more frequent and customer feedback is much more powerful. Dare I say it again? They are fun! They let you inside their brewery without actually being there. Who doesn't like to see a picture of their bottling line, new labels or pictures of the people behind such delicious elixirs?

    Worried about Facebook crashing? No need! It's not hosted by a tiny server in the basement of a brewery. It's also reliable, fast and free!!!

    I'll end by mentioning the article, Beer Smack - Facebook Foul on BeerAdvocate's Magazine #82. Thank you for publishing this. I highly disagree with your thoughts, but it brings up a great debate which has probably been brought up a few times (at least) on here. Excuse me if it has been a recent discussion. Most importantly, cheers!!!

    *edit* The same debate exists for stores obviously or any business for that matter, but I wanted to focus it down to only breweries. Feel free to discuss anything though.
     
    #1 riemster, Nov 14, 2013
    Last edited: Nov 14, 2013
  2. brewsader

    brewsader Initiate (0) Dec 7, 2012 New York

    these are all good points, but i'd rather be actual friends with a brewery, by... you know... going there and hanging out with them while i drink their beer from time to time. anything you'd learn in a newsletter or via facebook you'd learn weeks if not months in advance if you have a good relationship with brewers.
     
  3. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    I voted (hell) no. Read our Beer Smack in BA mag #82 for the why.

    (I also edited your thread title as it was too vague.)
     
    NWer, Providence, azorie and 8 others like this.
  4. fredmugs

    fredmugs Initiate (0) Aug 11, 2012 Indiana

    I voted YES because it's fast and efficient. I don't want to have to go to multiple brewery websites to see what they have on tap or any special releases. Having information pushed to me is greater than having to pull it.
     
  5. gatornation

    gatornation Grand High Pooh-Bah (10,388) Apr 18, 2007 Arizona
    Pooh-Bah Trader

    i voted a huge Hell yes for this
     
  6. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    It should also be noted that this poll will be biased towards the OP, as both sides of the argument aren't represented in the initial post.
     
    azorie, MenryAZ, yemenmocha and 4 others like this.
  7. KS1297

    KS1297 Initiate (0) Apr 14, 2013 Wisconsin

    this site is my source for news. i don't care where you guys get your news as long as it makes it's way to BA
     
    russpowell and IPAIsaac like this.
  8. Orca

    Orca Grand Pooh-Bah (4,710) Sep 18, 2010 Washington
    Pooh-Bah Trader

    I'm not on Facebook and I don't want to be. I have a twitter feed just for brewery and bottle shop info. I don't have a problem with breweries and bottle shops using social media to distribute information efficiently, but I think any info they post there should also be available on the brewery's/bottle shop's own website.
     
  9. JayORear

    JayORear Grand Pooh-Bah (3,058) Feb 22, 2012 California
    Society Pooh-Bah Trader

    It's especially bad when breweries choose (I think it's their choice) to make their FB pages only visible to registered Facebook users, which I'm not. Have to call out Societe on this one: not only is their FB page only visible to FB users, but their Web site sucks.
     
  10. tjensen3618

    tjensen3618 Maven (1,391) Mar 23, 2008 California

    A quarterly newsletter mailed to my home is what I prefer.
     
  11. the_trystero

    the_trystero Initiate (0) Mar 19, 2013 California

    Personally hate it. I love mailing lists. Not on Facebook and hopefully will never get back on. Twitter is fine but obviously they can't put out enough info on Twitter.
     
  12. riemster

    riemster Initiate (0) Mar 17, 2011 Ohio

    I was going to include the content of your article, but I didn't want to step on any toes. I guess the best option I thought to do was at least mention it at the end of my post. Your article was the reason for my post after all. You do mention good points. Again, thanks for the article. It's definitely a polarizing topic.
     
  13. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    No worries, and thanks for reading.
     
  14. FatBoyGotSwagger

    FatBoyGotSwagger Grand Pooh-Bah (3,999) Apr 4, 2009 Pennsylvania
    BA4LYFE Society Pooh-Bah Trader

    I voted yes. Those clowns can't sell' em on Ebay for easy profit these days. It is what it is.
     
  15. FatBoyGotSwagger

    FatBoyGotSwagger Grand Pooh-Bah (3,999) Apr 4, 2009 Pennsylvania
    BA4LYFE Society Pooh-Bah Trader

    I'm not on face book(life invader) never have or will be but I use my brothers face book to see what the local beer distributers have in stock(have been for years)
     
  16. c64person

    c64person Initiate (0) Mar 20, 2010 Michigan

    It seems lately that every new brewery I go into has the following to say, "Hey have you friend-ed us on Facebook, that way you can see all that we are releasing, its great!" No, I don't think it is, Facebook does not respect my privacy, and it seems more and more place are just putting info on Facebook only. Sure I can make a 'fake' account just for getting information about new beers, but it seems there are better platforms like Twitter linking to their own website for this information so everyone can see it, not just those you can track, categorize and mine for information.
     
    StuartCarter and drtth like this.
  17. yemenmocha

    yemenmocha Grand Pooh-Bah (4,116) Jun 18, 2002 Arizona
    Pooh-Bah

    Hell NO.

    Too much irrelevant garbage, especially the self-promotion from annoying things like user submitted photos of people drinking a can of their beer in some distant place. Who the F cares? (this is just one example of many irrelevant items that can appear regularly on some of these FB pages).
     
  18. Ranbot

    Ranbot Pooh-Bah (2,463) Nov 27, 2006 Pennsylvania
    Pooh-Bah

    I don't mind if social media is the primary means of communication, but it shouldn't be the only means.

    I think social media is great to discuss releases, current news items, and generally engage their fans/customers regularly. Most people aren't going to to out of their way to try to access the websites of multiple breweries to keep up on current happenings of every brewery they might buy ever beer from. Social media brings the brewer's news right to the consumer...win/win. Yeah, you could join an email distribution list, but I get enough spam mail as it is and it's not the 90's anymore.

    That said, social media still isn't a substitute for a decent website to hold relatively constant information, like distribution, release schedule, beer listing and info, brewery/pub location, contact information, etc. When I've seen companies (brewers or otherwise) try to completely replace a website with awkward Facebook/Twitter profiles it's always a huge fail.
     
  19. Ri0

    Ri0 Initiate (0) Jul 1, 2012 Wisconsin

    Yes. How many start up breweries have extra cash to pay for a domain and someone to make a decent website? FB and Twitter are free and are an economical and good way to reach a new customer base. Once the brewery has a good following an cash flow, I can see putting up a nice website that is properly maintained.
     
    gengle, TheGator321, DaveONan and 2 others like this.
  20. drtth

    drtth Initiate (0) Nov 25, 2007 Pennsylvania
    In Memoriam

    Voted "no." I've no desire to become a marketing research statistic nor to have my privacy regularly violated by folks with better software technology than I'm willing to afford. But I'd also suggest it’s not a good business model to put your primary emphasis on catering mostly to the 20 somethings when there are lots of other folks with cash in their pockets who are looking for a good beer and a congenial place to drink it and who are not part of the facebook/social media demographic.
     
    doowhat, TheGator321, DIM and 3 others like this.
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