Anyone ever order from beerplanet.eu?

Discussion in 'Beer Talk' started by Andreias21, Jun 16, 2014.

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  1. Andreias21

    Andreias21 Initiate (0) Feb 3, 2011 Florida

    Has anyone in the US ordered from them recently? I placed a SIGNIFICANT order 6 days ago and aside from the money being withdrawn from my account have received no communication. It shows my order as being in the *preparing shipment* phase, but has been that way for nearly a week. I also emailed this weekend and have not heard back. Anyone have an recent interaction with them?
     
    #1 Andreias21, Jun 16, 2014
  2. rodkin

    rodkin Initiate (0) Sep 27, 2011 New York

    Two shipments just showed up today. Both looked fine, no complaints from me. Just be patient. I had a package say "preparing shipment" for about 10 days, and then it showed up at my front door the next day.
     
    #2 rodkin, Jun 16, 2014
    Andreias21 likes this.
  3. markdrinksbeer

    markdrinksbeer Initiate (0) Nov 14, 2013 Massachusetts


    http://www.beeradvocate.com/beer/profile/17056/
    Good reviews, IF you go there in person. Online, not so much.
     
    #3 markdrinksbeer, Jun 16, 2014
  4. Andreias21

    Andreias21 Initiate (0) Feb 3, 2011 Florida

    Thanks for this. That was what I suspected could occur, have some hope now.
     
    #4 Andreias21, Jun 16, 2014
  5. atpca

    atpca Pooh-Bah (1,652) Jun 10, 2013 California
    Pooh-Bah Trader

    Don't expect US style service. I ordered from them one November. When January came around I started emailing. Two weeks after that I disputed the PayPal. Then they emailed very upset. You see the holidays are busy and they would send my stuff soon, if I marked the PayPal dispute as resolved.
    I didn't. Got my full order two later. Had much better service from the other online shops.
     
    #5 atpca, Jun 16, 2014
  6. Andreias21

    Andreias21 Initiate (0) Feb 3, 2011 Florida

    Update:

    I did just check again and it has been shipped, so it took a week but my order is en-route, and based on its contents a week was worth the wait.
     
    #6 Andreias21, Jun 18, 2014
    Sam-VW likes this.
  7. Andreias21

    Andreias21 Initiate (0) Feb 3, 2011 Florida

    Additional Update: The box arrived at my home this morning via USPS. I have yet to check the contents, but I know it did arrive, so basically 14 days from ordering to delivery.
     
    #7 Andreias21, Jun 24, 2014
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