BeerAdvocate Emails Stopped Arriving?

Help Discussion in 'BeerAdvocate Talk' started by WTKeene, Apr 30, 2016.

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  1. WTKeene

    WTKeene Initiate (0) Jul 13, 2013 New Mexico

    I really rely pretty heavily on email notifications to tell me when I get a new message, but I haven't received one since Tuesday. I've received 5 or 6 messages since then but no emails alerting me of them. They're not going to my junk folder and all other emails are arriving in that inbox without issue, and I haven't changed my settings at all. The box to receive email notifications is still checked. Is this a problem on BA's end or on mine? Was there some site announcement regarding a change here that I missed?

    Curious what's going on here, is this happening to anyone else?
     
    #1 WTKeene, Apr 30, 2016
  2. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    From around mid-day on April 27 to this morning we had an issue with our outbound emails due to changes with out email services. It was resolved early this afternoon.
     
    #2 Todd, Apr 30, 2016
  3. WTKeene

    WTKeene Initiate (0) Jul 13, 2013 New Mexico

    Glad to hear it! Guess that solves that.
     
    #3 WTKeene, Apr 30, 2016
  4. macrosmatic

    macrosmatic Pooh-Bah (2,735) Mar 9, 2006 Florida
    BA4LYFE Society Pooh-Bah Trader

    Not certain if it's just me, but I've stopped receiving email alerts from BA again (as of early yesterday evening, I think). Hopefully just a temporary bug, but I thought I'd let you know. Thanks!
     
    #4 macrosmatic, May 21, 2016
  5. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    It's an issue with your email and/or your email provider. Not BA. Emails being sent to you are being rejected. It looks like you may have tagged us as spam recently and now you're blacklisted.

    There's nothing we can do on our end to resolve this, but updating your account with a new email will.
     
    #5 Todd, May 21, 2016
    macrosmatic likes this.
  6. macrosmatic

    macrosmatic Pooh-Bah (2,735) Mar 9, 2006 Florida
    BA4LYFE Society Pooh-Bah Trader

    Thanks for the quick reply. As of yesterday evening, I changed my email address on BA and the emails began flowing as expected by this morning.

    I realize this is water under the bridge, and there's likely no way to figure out exactly what happened, but...
    I did not tag any BA emails as spam.
    I was using a Yahoo! account. I'm guessing if their servers were rejecting BA's emails you'd have a lot more people missing emails? (I don't really know how Yahoo works though...)

    But if it's a one-off problem with my email account only, maybe not worth any more thought.
    Thanks again!
     
    #6 macrosmatic, May 22, 2016
  7. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    It appears to be isolated to your yahoo.com email.
     
    #7 Todd, May 22, 2016
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