Belgium - Shipping problems

Discussion in 'Trade Talk' started by Drift, Apr 2, 2015.

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  1. Drift

    Drift Maven (1,295) Mar 26, 2014 California
    Trader

    I just saw on facebook Belgiuminabox saying that they are suspending operations to the West Coast for the time being.

    Has anyone recently got their euro box confiscated? I am in process of recieving a box from a trader in Belgium. Now this has me worried
     
    #1 Drift, Apr 2, 2015
  2. Drift

    Drift Maven (1,295) Mar 26, 2014 California
    Trader

    Facebook posts

    Dear US West Coast customers,

    Customer satisfaction and happiness has and always will be Belgiuminabox' top priority.

    It has risen to our attention that lately more and more shipments are seized to the US West Coast and being resent by customs service at LAX.

    While we are searching for a solution, we can not offer our service at the level the Belgiuminabox customer is accustomed to. Therefore we will temporarily not sent any boxes to customers located on the US West Coast.

    This Monday, a new Belgiuminabox.com newsletter will go out. We sent you this writing to let you know about the current West Coast issue at hand.

    Currently, the only option for US West Coast customers is to use an alternative shipping address (friend, family or business on the East Coast, the North East, the Mid West or the South).
    The temporally disabled states are: Arizona, California, Nevada, New Mexico, Oregon, Utah and Washington.

    Belgiuminabox.com regrets these developments in the shipping process greatly. Though we assume that many customers will understand why we made the decision to disable the affected states as delivery address.

    We will keep you up to date as soon as we have more news at our disposal. In case you have any info or feedback regarding this subject, feel free to let us know.

    Speak to you soon!
    Kurt
     
    #2 Drift, Apr 2, 2015
  3. PA-Michigander

    PA-Michigander Grand Pooh-Bah (3,372) Nov 10, 2013 Pennsylvania
    Pooh-Bah Trader

    So having solid trade partners in the east coast will come in handy. Ship your BiaB to the, and have them forward it to you will now be necessary it sounds like.
     
    #3 PA-Michigander, Apr 2, 2015
    iatethecloudsfor and Drift like this.
  4. SammyJaxxxx

    SammyJaxxxx Initiate (0) Feb 23, 2012 New Jersey

    If you want to have delivery changed to my address (in NJ) send me a BM
     
    #4 SammyJaxxxx, Apr 2, 2015
  5. Drift

    Drift Maven (1,295) Mar 26, 2014 California
    Trader

    Oh its not me,just saw it. wondering if itll affect my shipment from a belgium trader
     
    #5 Drift, Apr 3, 2015
  6. Hopsycho

    Hopsycho Initiate (0) Feb 5, 2012 California

    I had a box come in from a online retailer from Belgium last week and it got to me faster than any box I've had shipped to me.
     
    #6 Hopsycho, Apr 3, 2015
  7. JavaNoire

    JavaNoire Savant (1,163) Dec 4, 2010 Iowa

    Damn. That bites. If anyone needs to forward & reship I'm in the Midwest & happy to provide any help that I can.
     
    #7 JavaNoire, Apr 4, 2015
  8. dmbforever

    dmbforever Initiate (0) May 8, 2013 Wisconsin
    Trader

    I'd also be glad to help if anyone needs to have something forwarded to my addy and then shipped their way.
     
    #8 dmbforever, Apr 5, 2015
  9. mattmarka1

    mattmarka1 Pooh-Bah (2,384) Jul 8, 2008 Minnesota
    Pooh-Bah Trader

    Just had an order from Etre Gourmet get denied by US customs. The package was @ US customs for 45 days and then sent back to Etre. Etre was cool and is refunding my money for the beer, but not the shipping, which seems fair to me...but still sucks. The Etre rep that e-mailed me said they've been having some packages sent back from LAX (Los Angeles) customs recently.

    Anybody else having these issues lately?
     
    #9 mattmarka1, Apr 6, 2015
  10. Stinky-Dinkins

    Stinky-Dinkins Devotee (389) Feb 5, 2013 Wisconsin

    I've personally never had an issue with either Etre or BiaB (I'm about as East Coast as you get), but you're not alone with your shipping issues. It looks like BiaB won't even ship to the West Coast anymore, because lately so much of it gets stuck in limbo in LAX customs.... then gets sent back. This is from an email they sent out:

    Apparently customs at LAX has decided to get super obnoxious lately, so I'd guess anything that arrives on the California and has to run through customs there is at risk.
     
    #10 Stinky-Dinkins, Apr 6, 2015
  11. lilreyreyatomic

    lilreyreyatomic Initiate (0) Feb 7, 2015 California

    Just got a private box from someone that shipped out from Brussels, Belgium. The box made it to NY customs, took about 3 days to clear and then got to SD with out a problem. On the box the shipper claim there where vintage glass bottles in side the box, it was double boxed, and taped over with tons of tape.
     
    #11 lilreyreyatomic, Apr 6, 2015
  12. paulys55

    paulys55 Initiate (0) Aug 2, 2010 Pennsylvania

    Sorry to hear this. This blows. If anyone on the east coast has or has had any issues like this I would like to hear about them as I order from Etre somewhat often.
     
    #12 paulys55, Apr 6, 2015
  13. Drift

    Drift Maven (1,295) Mar 26, 2014 California
    Trader

    My box is Inbound out of customs in New York. Hopefully a happy ending.
     
    #13 Drift, Apr 6, 2015
    PA-Michigander and Trio2shine like this.
  14. lilreyreyatomic

    lilreyreyatomic Initiate (0) Feb 7, 2015 California

    Should be! Usually takes 1-3 days to make it from being inbound out of customs to on the truck out for delivery.
     
    #14 lilreyreyatomic, Apr 6, 2015
  15. Keyser

    Keyser Crusader (457) Jan 27, 2015 California
    Trader

    My recent order from BiaB sat in LAX customs for a little over 2 weeks and now is on its way back to Belgium. Before that, my last order in January went through LAX just fine.
     
    #15 Keyser, Apr 6, 2015
  16. Drift

    Drift Maven (1,295) Mar 26, 2014 California
    Trader

    Damn that sucks man.

    When you say it was in Customs, was it in bound out of customers or in bound into customs
     
    #16 Drift, Apr 6, 2015
  17. lilreyreyatomic

    lilreyreyatomic Initiate (0) Feb 7, 2015 California

    Did they ship Via Bpost/USPS?
     
    #17 lilreyreyatomic, Apr 7, 2015
  18. Drift

    Drift Maven (1,295) Mar 26, 2014 California
    Trader

    USPS/BPost, but not from BIAB. Its from a trading partner.
     
    #18 Drift, Apr 7, 2015
  19. Stevedore

    Stevedore Grand Pooh-Bah (5,096) Nov 16, 2012 Oregon
    Pooh-Bah Trader

    A box (non-websales) went through Beth Page, NY then went overnight to Des Moines, IA which has since taken 4 days to get to Forest Park, IL. And now it has not updated with a departure from there in 2 days. Weird. Hopefully it gets here eventually.
     
    #19 Stevedore, Apr 7, 2015
  20. lilreyreyatomic

    lilreyreyatomic Initiate (0) Feb 7, 2015 California

    Same here got my box from a trading partner, in my expriance, inbound in to customs means its in line to get inspected, inbound out of customs means its been inspected and now its waiting to go to bethpage ny usps sort facility where mine usualy ends up. Sometimes though USPS tracking sucks, Ive had stuff say its still inbound in to customs, then the next day its in SD on the truck out for delivery lol
     
    #20 lilreyreyatomic, Apr 7, 2015
    Drift likes this.
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