Brewer's Friend Contact?

Discussion in 'Homebrewing' started by VikeMan, Jun 4, 2013.

Thread Status:
Not open for further replies.
  1. VikeMan

    VikeMan Grand Pooh-Bah (3,067) Jul 12, 2009 Pennsylvania
    Pooh-Bah

    Anyone have an email address for Brewer's Friend (for web site issues)? I have tried using their contact form, but the submit button just seems to reload the page for me, without sending. Either that, or they have three identical messages coming from me. TIA!
     
  2. sergeantstogie

    sergeantstogie Initiate (0) Nov 16, 2010 Washington

    Kai did the water calculator, maybe ask him? kai at braukaiser dot com

    Though, isn't he on here?
     
  3. VikeMan

    VikeMan Grand Pooh-Bah (3,067) Jul 12, 2009 Pennsylvania
    Pooh-Bah

    I don't think he posts on this board. Thanks, I may try him if nobody here has the email.
     
  4. larrybrewer

    larrybrewer Initiate (0) Nov 6, 2008 Oregon

    This is Larry from Brewer's Friend. Happy to help with any questions.

    What browser are you using? We get several inquiries through our contact form each day, so I'd like to narrow down what might be causing the problem.

    You could also try us through our forum as well. Anyhow, I'm now watching this thread as well.

    Happy brewing,
    Larry
     
    HerbMeowing and sergeantstogie like this.
  5. VikeMan

    VikeMan Grand Pooh-Bah (3,067) Jul 12, 2009 Pennsylvania
    Pooh-Bah

    Thanks for replying here. It's Internet Explorer 9.
     
  6. larrybrewer

    larrybrewer Initiate (0) Nov 6, 2008 Oregon

    Hmmm.. I just tested it from IE9 and IE10, messages came through just fine. You could always try Chrome or Firefox. It might be some local internet security product is blocking online forms from being submitted. Norton Internet security has been known to cause this sort of thing.

    Let me know if you still have questions about the site.

    Thanks,
    Larry
     
Thread Status:
Not open for further replies.