Canceling an Open Trade (Feedback Wanted)

Blog Discussion in 'BeerAdvocate Talk' started by Todd, May 25, 2014.

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  1. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    An outstanding feature request for the Beer Trading Feedback System has been canceling an open trade. The reason doesn't matter, but I understand that sometimes it's necessary so I'd like to tackle it ASAP.

    Here's our options (off the top of my head):
    1. Trader #1 cancels an open trade. The trade is canceled and tagged as such.
    2. Trader #1 cancels an open trade. Trader #2 must then agree to cancel it.
      1. Yes > canceled and tagged.
      2. No > stays open.
    3. No cancel option, however, the system will purge open trades on a regular basis; say every 45 30 days.
    Thoughts? I'm willing to explore other possible options too, but I'm leaning towards #1 #2 with #3 as a backup.

    Thanks,
     
  2. PA-Michigander

    PA-Michigander Grand Pooh-Bah (3,372) Nov 10, 2013 Pennsylvania
    Pooh-Bah Trader

    I like #3 but perhaps the window could shortened to a smaller time frame? #1 might allow someone that knows they cheated/stole from someone to agree to a trade, get their beer and then cancel the trade before the trade partner is able to give negative feedback.

    The third option would purge open trades after say 30 days in which time anyone that is suspicious would be able to tag the trade as negative if they haven't received their beer or had contact with the sender.
     
  3. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    I'm fine with 30 days. I think the majority actually voted on 30 days a while back.
     
    PA-Michigander likes this.
  4. Kramerbarthomer

    Kramerbarthomer Pooh-Bah (2,116) Mar 22, 2012 Colorado
    Pooh-Bah Trader

    I'd be fine with 3 as well after 30 days... I think #2 would also work too.... and option #3 could be a backup.... Say.... if both traders agree to cancel the trade then it can be cancelled, but if not then it'll be removed after 30 days or so... option #1 would not work at all in my opinion...
     
  5. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    I could fairly easily support option #2 and #3. It would just take a bit of code and database altering.
     
  6. PA-Michigander

    PA-Michigander Grand Pooh-Bah (3,372) Nov 10, 2013 Pennsylvania
    Pooh-Bah Trader

    I think I like this idea as well. One person can agree to cancel the trade. The other person has 30 days to agree at which point the trade would be cancelled. If person #2 doesn't agree to cancel it, after 30 days the trade would cancel through BA codes.
     
  7. jrnyc

    jrnyc Grand Pooh-Bah (3,012) Mar 21, 2010 New York
    Pooh-Bah Trader

    I dont like option # 1 at all. This allows a bad trader to cancel a trade and not give the aggrieved trader the option of leaving bad feedback. # 3 also gives the bad trader the option to ride out a bad trade and avoid negative feedback.

    # 2 is the best option.

    Thanks for your attention in enhancing the site and the trading system.
     
    mythaeus likes this.
  8. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Removing #3 from the mix means that the chances of having open trades forever will increase. If no one cancels, and the system doesn't cancel, the trade will remain in limbo (the situation we're in now).

    There needs to be some form of cleanup of open trades after 30 days. And perhaps even a penalty for not taking care of your open trades before the 30 days.

    While we're at it, we need to cleanup trades that have only received feedback from one party. Open to thoughts on this too.
     
    Five_Four_Plus, dgthrasher and Ckoz like this.
  9. jrnyc

    jrnyc Grand Pooh-Bah (3,012) Mar 21, 2010 New York
    Pooh-Bah Trader

    Yep, you are right. The problem is that without intervention from a 3rd party, trades can remain in limbo. Problem is the bad trader can abuse the system to their advantage and avoid the negative feedback or drag the non-bad trader down into the mud.
     
  10. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Unless their lack of action equals a penalty.
     
    Five_Four_Plus and jrnyc like this.
  11. HitchSlap

    HitchSlap Initiate (0) Aug 20, 2012 Colorado

    2, once each party agrees to a trade, then each party should agree on canceling the trade
     
  12. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Please keep the feedback flowing. My goal is to wrap next week when I get back from American Craft Beer Fest this weekend. It looks like we've got our solution, but I'm open to other ideas.

    And does anyone have any thoughts on my proposed penalty for non-action re: open trades?

    Thanks,
     
  13. prdstmnky

    prdstmnky Initiate (0) Jan 8, 2010 Vermont

    I like the idea of #2, as well as any penalties. Not even sure what such penalties are, but if you are a responsible trader it shouldn't matter.

    Thanks in advance for any improvements...certainly a different site than when I joined, always gonna be likes/dislikes but there have been a ton of enhancements over the last 6-12 months. Appreciate the hard work, and willingness to seek the opinions of the members.
     
    jrnyc likes this.
  14. hansenm72

    hansenm72 Pundit (847) Jan 23, 2014 Texas

    I currently have 5 open trades. 4 of them were in person trades at Dark Lord Day. 2 of those trades my partner and I were unable to work out an in person meeting... sucked but whatever, that's kind of how things go when you're at a fest with that many people and that much beer. The other 2 were completed, I left feedback and am waiting for it... I would love to have the feedback/get credit for the trade because they wen't off without a hitch. The 5th open is for a trade pending. It will be complete and closed we within 30 days.

    I would like to be able to wipe out the two that never happened but not sure a penalty of any sort would be warranted in my case. Maybe the non-responder would be the penalized one? So I would initiate the cancellation, my partner would have up to 30 days to accept the cancellation and if they failed to do so the trade would auto-cancel.

    Another scenario, I have one set up to exchanges bottles with someone coming through my town in June. I haven't formally sent the trade request yet but we've been in relatively regular contact to both be confident the trade is still on. It might be nice to have the trade agreed on officially just so a fair level of commitment from both parties is there. If the trades auto-cancelled in 30 days without one of the parties initializing, our trade would not make it to the agreed upon exchange date.

    So my vote would be nothing happens automatically unless both traders are completely off the grid. Maybe there should be something set up to purge BA accounts that haven't been accessed in X days or months? Not sure if any of that is close to helpful but this update is something I'd like to see because I don't like having those open trades lurking in my history.
     
  15. teledeluxe

    teledeluxe Initiate (0) Nov 21, 2013 Illinois

    Option 4:
    No feedback left by either party: Deleted after X number of days
    Feedback left by single trader: Neutral/Bad/Missing feedback indicator assigned to the trader with the missing feedback at Y number of days. This trader has ability to leave comment in response to the "auto feedback"
     
    JesseLara likes this.
  16. Kramerbarthomer

    Kramerbarthomer Pooh-Bah (2,116) Mar 22, 2012 Colorado
    Pooh-Bah Trader


    I don't like this option... I've got one or two trades "open" that have been completed, but my trade partner has not left me feedback (and I'm not sure why... as he received his box with everything intact)... doesn't seem fair to me that I would get "neutral/bad" feedback because my trade partner is too lazy to click a button and type a few words...
     
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  17. teledeluxe

    teledeluxe Initiate (0) Nov 21, 2013 Illinois

    Sorry, I misspoke. I'll attempt to make it clearer.

    I meant MIA/negative feedback is attached to the trader that neglected to leave feedback. This person may have already received positive feedback from the person they traded with. It would either overwrite that or be listed alongside. The trader that left feedback would receive an auto feedback as well. This could be an automatic POSITIVE. Or some sort of Neutral feedback that indicates his/her trading partner didn't leave any feedback in a timely manner.
     
    JesseLara likes this.
  18. teledeluxe

    teledeluxe Initiate (0) Nov 21, 2013 Illinois

    Updated wording.

    Option 4:
    No feedback left by either party: Deleted after X number of days
    Feedback left by single trader: "Okay" or "Bad" feedback is assigned to the trader that didn't leave feedback for the trader that did. It would overwrite a "Good" or "Okay" that was left, but never a "Bad". This trader has ability to leave comment in response to the "auto feedback". The trader that DID leave feedback gets an automatic "Good" along with a comment that his/her trader didn't leave feedback in a timely fashion.
     
    #18 teledeluxe, May 27, 2014
    Last edited: May 27, 2014
  19. BriceNice

    BriceNice Crusader (446) Jun 23, 2011 Connecticut
    Trader

    I have a few old open trades myself that went down as advertised, but I was the only one to leave feedback. Would definitely be down for this option. Maybe give 30 days to leave feedback, or it defaults to "okay" for the ones who didn't, and "good" for the ones who did. And they could of course have the option to leave feedback whenever, and their's would change to good.
     
    RKing44 likes this.
  20. JesseLara

    JesseLara Pundit (886) Nov 4, 2012 California
    Trader

    I would like to see something like option 4 described above. I have 4 open trades, all completed, feedback left for each of them and nothing left for me. "youngest" is almost 2 months old, oldest is almost 7 months old. Ridiculous when someone cannot be bothered to take a minute to at the very least click a button. I leave feedback the day I receive my box. That day. Not when my trader leaves feedback, that's BS old school eeBay games. You should leave feedback once you get your box period. You don't do so after X number of days something should be noted against you. Maybe not a negative, but something so that maybe you'll leave feedback on your next trade. Problem here is we have too many OG's with years of trading on BA under their belts who see no need to use the new rating system and the rest of us get punished for it.
     
    JohnnyHopps likes this.
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