Can't see online users

Help Discussion in 'BeerAdvocate Talk' started by thesherrybomber, Jun 18, 2019.

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  1. thesherrybomber

    thesherrybomber Initiate (0) Jun 13, 2017 California

    On my PC, anyway. Mobile shows up. Is it just something available to one and not the other, or do I somehow have the feature disabled?
     
    #1 thesherrybomber, Jun 18, 2019
  2. AZBeerDude72

    AZBeerDude72 Initiate (0) Jun 10, 2016 Arizona

    I don't see that anymore on my pc either now that you mention it.
    :thinking_face:
     
    #2 AZBeerDude72, Jun 18, 2019
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  3. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Are you talking about the green indicator displayed on avatars?
     
    #3 Todd, Jun 18, 2019
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  4. AZBeerDude72

    AZBeerDude72 Initiate (0) Jun 10, 2016 Arizona

    No, I see that. I thought there used to be a block on right side that showed users currently online? Maybe @thesherrybomber is referring to something else though?
     
    #4 AZBeerDude72, Jun 18, 2019
  5. thesherrybomber

    thesherrybomber Initiate (0) Jun 13, 2017 California

    No, where it says "Members Online Now" near the bottom of the page, along with:

    Total: 4,885 (members: 487, guests: 4,131)
     
    #5 thesherrybomber, Jun 18, 2019
  6. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    There is. On mobile it drops to the bottom of the page.
     
    #6 Todd, Jun 18, 2019
  7. AZBeerDude72

    AZBeerDude72 Initiate (0) Jun 10, 2016 Arizona

    OK, but on PC nothing correct?
     
    #7 AZBeerDude72, Jun 18, 2019
  8. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Nope. It's there on desktop, too. Just viewed as a guest (logged out) and test user (logged in). Looks fine on Chrome, Firefox, Safari, and Opera. But feel free to take a screenshot and provide your specific OS and browser versions. Thanks.
     
    #8 Todd, Jun 18, 2019
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  9. scream

    scream Initiate (0) Dec 6, 2014 Wisconsin
    In Memoriam

    I'm running Windows 10 using Chrome. It shows but only if I log out, not when logged in.
     
    #9 scream, Jun 18, 2019
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  10. AZBeerDude72

    AZBeerDude72 Initiate (0) Jun 10, 2016 Arizona

    Same for me. I log out and users appear. I log back in and they are gone.

    Running Windows 10 Chrome .Version 74.0.3729.169 (Official Build) (64-bit)
     
    #10 AZBeerDude72, Jun 18, 2019
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  11. AZBeerDude72

    AZBeerDude72 Initiate (0) Jun 10, 2016 Arizona

    [​IMG]
    [​IMG]

    Pic 1 when logged off all good, pic 2 logged in no names.
     
    #11 AZBeerDude72, Jun 18, 2019
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  12. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Thanks. Very helpful. It looks like one of the core user groups had a single permission reset during a recent update; removal of an unused forum add-on.

    The issue has been fixed.
     
    #12 Todd, Jun 18, 2019
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  13. AZBeerDude72

    AZBeerDude72 Initiate (0) Jun 10, 2016 Arizona

    Perfect, working again for me, thank you!!
    :beers::beers:
     
    #13 AZBeerDude72, Jun 18, 2019
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  14. Purp1eOne

    Purp1eOne Initiate (0) Oct 23, 2010 Illinois

    Doesn't show up on Firefox logged in or out on Windows 10.
     
    #14 Purp1eOne, Jun 18, 2019
  15. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    It should as it wasn't browser or OS specific. It was a software setting. :thinking_face:
     
    #15 Todd, Jun 18, 2019
  16. Purp1eOne

    Purp1eOne Initiate (0) Oct 23, 2010 Illinois


    I just tried IE and Brave thinking it could possibly be a add-on I have with FireFox but it didn't show up in either of those.

    I have actually noticed for quite a while that sidebar with active users was gone. I thought it was related to when you remodeled the page.
     
    #16 Purp1eOne, Jun 18, 2019
  17. steveh

    steveh Grand Pooh-Bah (4,174) Oct 8, 2003 Illinois
    Society Pooh-Bah

    I see it on Firefox on my Mac. Maybe quit out of Firefox and log back in? Cache thang?
     
    #17 steveh, Jun 18, 2019
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  18. scream

    scream Initiate (0) Dec 6, 2014 Wisconsin
    In Memoriam

    logging out and then logging in worked for me
     
    #18 scream, Jun 18, 2019
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  19. Purp1eOne

    Purp1eOne Initiate (0) Oct 23, 2010 Illinois

    Same here.
     
    #19 Purp1eOne, Jun 18, 2019
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  20. steveh

    steveh Grand Pooh-Bah (4,174) Oct 8, 2003 Illinois
    Society Pooh-Bah

    My I.T. bill is in the mail. :wink:
     
    #20 steveh, Jun 18, 2019
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