"Database errors" while browsing

Help Discussion in 'BeerAdvocate Talk' started by AWolfAtTheDoor, Oct 13, 2015.

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  1. AWolfAtTheDoor

    AWolfAtTheDoor Initiate (0) Oct 30, 2005 Washington

    I can't navigate anywhere without encountering a blank page. Sometimes it will say "unexpected database error has occured," other times it will just send me to a white page, sometimes it will just direct me to "http://www.beeradvocate.com/community/". Usually after reloading the page a few times I can eventually get to where I want to go, but this is far from an ideal browsing experience. This is the only website I have any problems with, which makes me think it's site related, and not browser related.

    For those interested, I'm on MacOSX 10.10.5, and I this happens when using both FireFox v. 41.0.1 and whatever version of Chrome I have on here, which is most likely new since I've only had the computer for a couple of months.
     
    #1 AWolfAtTheDoor, Oct 13, 2015
  2. drtth

    drtth Initiate (0) Nov 25, 2007 Pennsylvania
    In Memoriam

    Hmmm. Using basically the same configuration except the browser is Safari. Have not encountered the problems you describe. I'll fire up Firefox and see what happens.

    Edit: Firefox here behaving the same as Safari, problems.
     
    #2 drtth, Oct 13, 2015
    Last edited: Oct 13, 2015
  3. dbrauneis

    dbrauneis Grand High Pooh-Bah (8,071) Dec 8, 2007 North Carolina
    Mod Team BA4LYFE Society Pooh-Bah Trader

    Using a Mac as well and the problems seem to have cleared up by now.
     
    #3 dbrauneis, Oct 14, 2015
  4. AWolfAtTheDoor

    AWolfAtTheDoor Initiate (0) Oct 30, 2005 Washington

    I've tried it with three different browsers, and while its better on Safari and Chrome, it's still an issue. The main issue are long load times which appear to be resulting in timing out, but instead of sending me to a blank white page, it's redirecting me to the ba.com/community page (the forum home page).
     
    #4 AWolfAtTheDoor, Oct 14, 2015
  5. drtth

    drtth Initiate (0) Nov 25, 2007 Pennsylvania
    In Memoriam

    Try clearing your browser cache.
     
    #5 drtth, Oct 15, 2015
  6. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    I wasn't seeing this behavior, but it looks like some users were running into the beginnings of one of our database tables becoming corrupt. This same table resulted in a database crash tonight.

    I was able to repair the table remotely and will investigate further as soon as I get a chance.
     
    #6 Todd, Oct 15, 2015
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  7. AWolfAtTheDoor

    AWolfAtTheDoor Initiate (0) Oct 30, 2005 Washington

    I've narrowed the issue down further. The slow browsing and white page time-outs only occurs when I'm logged in. When I'm not logged in, the site is lightning fast, I can browse nearly as fast as I can click. Once I'm logged in, it all goes to shit. This happens across all three browsers.
     
    #7 AWolfAtTheDoor, Oct 15, 2015
    drtth likes this.
  8. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Sounds like you're on a discouraged IP, which intentionally makes your browsing experience miserable. Send me your IP and I'll look into it.
     
    #8 Todd, Oct 15, 2015
  9. AWolfAtTheDoor

    AWolfAtTheDoor Initiate (0) Oct 30, 2005 Washington

    Todd, I can't even click your name to send you a PM. I'm surprised the forum isn't logging my IP each time I post a message. At any rate, this has happened from 3 different locations: home, a coffee shop, and a sandwich shop. Here is the IP of the coffee shop I'm at : 184.78.229.11
     
    #9 AWolfAtTheDoor, Oct 16, 2015
  10. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    Don't be, because it does. I just like to save time.

    Anyway. Your account (not IP) was being discouraged. The table crash occurring around the same time was just a coincidence.

    Locking this one down now as it's a specific user issue (not a site-wide issue), and it's been resolved.
     
    #10 Todd, Oct 17, 2015
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