Do I have any recourse?

Discussion in 'Homebrewing' started by jlordi12, Nov 21, 2017.

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  1. jlordi12

    jlordi12 Pooh-Bah (1,856) Jun 8, 2011 Massachusetts
    Pooh-Bah

    About a year ago I took my 20# Co2 tank to get filled. The guy couldn't fill for whatever reason so they offered me a swap which I took because I needed the gas quickly. Fast forward to this week, I go to get my current tank filled (cheaper than swap) and the place I brought it to (different place than swap) tells me the tank needs to be condemned and they won't fill it.

    Do I have any recourse against the first place? Do I just bring it back for another swap? I'm guessing they are going to pound sand but now I'm out like a.
     
  2. NickTheGreat

    NickTheGreat Maven (1,470) Oct 28, 2010 Iowa
    Trader

    I would guess a year later you wouldn't have much recourse, but it doesn't hurt to ask.

    I've had issues with propane tanks and I just end up swapping them. I lost probably half my last tank because the valve got wonky.

    It was just easier than taking it up with the kid at the grocery store! :wink:
     
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  3. jlordi12

    jlordi12 Pooh-Bah (1,856) Jun 8, 2011 Massachusetts
    Pooh-Bah

    I mean I'm going to try to swap it again, but I hope they do the right thing and take it back.
     
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  4. mikehartigan

    mikehartigan Maven (1,421) Apr 9, 2007 Illinois

    My supplier is very accommodating with issues like this. CO2 is damn cheap. I could be wrong, but I wouldn't be surprised if it's nearly all profit, in terms of the product, itself. Just ask. Worst case, you'll be in the same boat you are today. Obviously, YMMV.
     
  5. jlordi12

    jlordi12 Pooh-Bah (1,856) Jun 8, 2011 Massachusetts
    Pooh-Bah

    Going to give it a whirl. Thank you
     
  6. Brewday

    Brewday Zealot (721) Dec 25, 2015 New York

    You didn't go back to the place you swapped the tank?
     
  7. jlordi12

    jlordi12 Pooh-Bah (1,856) Jun 8, 2011 Massachusetts
    Pooh-Bah

    Not yet.
     
  8. scottakelly

    scottakelly Maven (1,487) May 9, 2007 Ohio

    Are you sure it really needs to be condemned?
     
  9. jlordi12

    jlordi12 Pooh-Bah (1,856) Jun 8, 2011 Massachusetts
    Pooh-Bah

    I don't know the first thing about that. Just want the fire equipment place told me. I'm going to try to swap it out but I'm wondering what my options will be if the first place tells me to take a hike. Seems lousy they gave me such a beater tank in a swap
     
  10. VikeMan

    VikeMan Grand Pooh-Bah (3,067) Jul 12, 2009 Pennsylvania
    Pooh-Bah

    Did they say why it needed to be condemned? Once a cylinder's hydro test is out of date (5 years IIRC), it has to be retested. If it passes, it gets another 5 years. If it fails, it get a hole drilled in it.
     
  11. jlordi12

    jlordi12 Pooh-Bah (1,856) Jun 8, 2011 Massachusetts
    Pooh-Bah

    They said it was corroded. The other thing that burns me is they charged for the hydro test and still didn't get any gas.

    What do you mean by gets a hole drilled in it? They destroy it so it can never be used again?
     
  12. PortLargo

    PortLargo Pooh-Bah (1,831) Oct 19, 2012 Florida
    Pooh-Bah

    Before a hydro test your cylinder gets an visual inspection . . . there are guidelines (DOT) on the criteria. If it fails this test you are kaput. Here's a discussion from an industry source:
    http://amerex-fire.com/upl/download...irements-but-passes-the-hydrotest-it-s-ok.pdf

    It's also industry practice to charge for a hydro test even if it fails. Sounds like you failed the visual and never had it put under pressure. This is a gray area (to me). When a cylinder fails, guidelines call for it to be destroyed. Typically this is explained to the customer before any action but you know the status of "hired help" these days.

    You could have returned your swapped tank to the original vendor and gotten an exchange. The extra cost you pay is for the 5 year testing and the occasional failure/condemnation. My experience with gas exchangers is it's a roughneck type specialty . . . not unusual for them to prey on the weak, i.e. if you have to ask their policy they know you don't know. If it has been condemned you don't have much to exchange with.

    You're probably screwed, but personally I'd play out the exchange with a condemned tank just to see what happens. The things we do for keg beer . . .
     
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  13. jlordi12

    jlordi12 Pooh-Bah (1,856) Jun 8, 2011 Massachusetts
    Pooh-Bah


    Are you saying they can visually inspect it deem it unfit and still charge the hydro test pricing?
     
  14. VikeMan

    VikeMan Grand Pooh-Bah (3,067) Jul 12, 2009 Pennsylvania
    Pooh-Bah

    Yes.
     
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  15. GreenKrusty101

    GreenKrusty101 Initiate (0) Dec 4, 2008 Nevada

    The only time I've heard of this happening is when the tank is returned to a different vendor...coincidence? or best business practice? :wink:
    I just exchanged a 5#er for a filled 15#er (and$55) and can now get larger tanks exchanged/filled locally at about the same price as a 5#.
     
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  16. jlordi12

    jlordi12 Pooh-Bah (1,856) Jun 8, 2011 Massachusetts
    Pooh-Bah

    Don't get me wrong, I'm still bringing the tank back to them. Just need to make sure that as vikeman said they (second place) didn't drill a hole in it
     
  17. PortLargo

    PortLargo Pooh-Bah (1,831) Oct 19, 2012 Florida
    Pooh-Bah

    That's a gray area to me ... in a perfect world this would have been explained to you when you contracted for the test. Once it's failed the actual hydro test DOT guidelines call for condemnation. In all cases you should be entitled to haul off the carcass.

    If it's a steel tank and you have access to a machine shop to cut off the bottom end it'll make a helluva bell. If it's aluminum don't waste your time (who wants a bell that only thumps?).

    EDIT: just curious, what did they pop you for the test?
     
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  18. mikehartigan

    mikehartigan Maven (1,421) Apr 9, 2007 Illinois

    I asked my supplier about 100# tanks a few years ago. He said they don't sell them, they only lease them. $250 lifetime lease payment or $125 with my 20# tank as a trade-in. Logically, It's kind of the same as buying the bigger tank for $250/$125. I didn't ask what it costs to refill 100#, but I suspect it wouldn't be a helluva lot more than 20#. It's not practical, so I didn't follow up on it. The biggest downside is that a leak will lose a heck of lot more gas than a smaller tank.
     
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  19. GreenKrusty101

    GreenKrusty101 Initiate (0) Dec 4, 2008 Nevada

    Good incentive to fix all leaks :slight_smile:, but like I said price was about the same.
    I had a very slow leak out of a prv fouled with dental floss because I over-filled the keg when xfering from another keg. I tend to use the larger tanks for keg purging/beer gunning for just that reason.
     
  20. mikehartigan

    mikehartigan Maven (1,421) Apr 9, 2007 Illinois

    I'd ask, but speculating on what that might mean is probably much more entertaining than what actually happened! :grin:
     
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