FedEx: "In Transit" no updates since request to hold

Discussion in 'Trade Talk' started by PJ_, Feb 12, 2016.

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  1. PJ_

    PJ_ Zealot (662) Nov 13, 2014 Massachusetts
    Trader

    Just wondering if any of you has experienced this before. A box going out to @Lars13 has been "In transit" for 3 days already without a scan. He requested it to be held at a nearby location as he usually does but this time the box went to a black hole. How much time should we wait before giving up and filing a claim? I already have the replacement box contents ready just in case.
     
    #1 PJ_, Feb 12, 2016
  2. NikkoE82

    NikkoE82 Initiate (0) Jan 1, 2012 Indiana

    Sometimes if you call and ask about it, they can give you more information than the online tracker.
     
    #2 NikkoE82, Feb 12, 2016
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  3. Dka67

    Dka67 Savant (1,032) Nov 27, 2014 California
    Trader

    It can't be scanned when it's loaded trailer on the big road
     
    #3 Dka67, Feb 13, 2016
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  4. mikevanatta

    mikevanatta Initiate (0) Sep 29, 2014 Minnesota

    Ohio to New York should only take a couple days via FedEx Ground. Heck, I ship Minnesota to New York and get it there in 3 days. I'd call the hotline and see if they can provide any info on this. If nothing else, they can open what's called a "trace" and alert all of the stations it's been through so folks can see if maybe it was accidentally left behind somewhere.

    Normally I'd say that there was a missed scan somewhere along the way but after 3 days, I think it's time to start considering other possibilities. Best of luck, I hope it turns up!
     
    #4 mikevanatta, Feb 14, 2016
  5. PJ_

    PJ_ Zealot (662) Nov 13, 2014 Massachusetts
    Trader

    Contacted them and they opened the "investigation" to locate the Ohio maple syrup. Mentioned that HomeDelivery doesn't work on Mondays so we should wait until Wednesday to see if something happens.
     
    #5 PJ_, Feb 14, 2016
  6. gatornation

    gatornation Grand High Pooh-Bah (10,388) Apr 18, 2007 Arizona
    Pooh-Bah Trader

    If its over the weekend and shipped on thurs or friday it could go 3 day as in tansit, until it arrives a destination hub and receives a scan, if HOME track it tomorrow even thou they are not delivering on Monday.
     
    #6 gatornation, Feb 14, 2016
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