Feedback Question

If I can make a recommendation (trying to take a page from the ever-so-patient, kind, forgiving, and 'give the man the benefit of the doubt'er, @John_M ):

@goosebtb Send the individual a PM saying that you are going to change your feedback to negative if he does not respond. Be polite, and reference this thread/send a link. This is very much like what the community/admins encourage people to do prior to posting a BT thread. Seems like such a PM would go a long way in a circumstance like this as well.

 

Would suck for someone to get bad feedback on one bad can, but if they don't follow-up and their communication is bad, they will get what the deserve. In this instance compared to other BT threads, you may want to be more lenient before pulling the bad feedback trigger.

 

The way I'm reading your response is that the trader was receptive to the idea, which btw was nice of you. But did he say yes to the idea of the proxy trading? Honestly looking back, you should have just taken the 4 pack of TH.

 

In my opinion the fact you are asking a trader to send anything for one can is ridiculous. One can got busted, drink the other 5 and move on with life. I'm sure this is an unpopular opinion but ive had this happen multiple times and never asked for anything back when its just a single can as part of a larger package. Then the trader offers you a 4 pack of treehouse to replace one HF can and you start negotiating with him on it, come on now

 

I'm with @Graffy on this one. Personally, I'd have just let them know what happened and still left positive feedback since I've encountered this before and did just that. The only time I'd insist on getting it fixed is if I only traded specifically for the can/cans. This seems like a 2:2 bottle trade and all I can think is maybe the $ was higher on the OP's side so the 6 pack was added in to make it $4$. If someone apologized and offered me a free 4 pack for the trouble then I'd have taken that and not came back with a counter. Obviously, this is just me and my opinion, but a free 4 pack seems generous and if someone did that for me and came through on it then I'd more than likely send them a thank you beer or two down the line for being about the issue.

 

I think you guys are missing the point. This isn't about one can, it's about an agreement. OP let his trader know. His trader said, let me send you a 4-pack to make up for it! Sorry about that! OP then said, instead of you spending money, why don't we just do (effectively) another trade, where I'll send you whatever you want locally at cost+label, and you can do the same for me. The guy agreed.

This would cost OPs trader nothing, and certainly less than the $20 for the TH 4-pack that he offered to send.

OP didn't blackmail the trader and say, "You better do this or else!" He offered a reasonable solution that saved the guy money. The only reason this matters is because the guy agreed. Had he not, we probably would have never had this discussion for a whole number of reasons.

 

I think your missing my point. I would have either not even mentioned the can or said one of the cans got busted and everything else arrived safely, no need to worry about the one damaged can. By telling the trader AND sending pictures you are inferring that you are expecting some sort of action to replace the damage can which i disagree with

If OP had done what i said above there would be positive feedback left and we wouldn't be here. But now there is a situation where the other trader committed to something and ghosted which is an issue. Dont get me wrong, once the other trader committed to replacing the can or whatever he agreed to he should follow through on it

I would just leave neutral feedback and explain the situation. Once again just providing my opinion and not saying I am right, its just one view

 

I understand that it is just your view, and I'm not trying to be antagonistic. I respect your view, but I think there are a few leaps here.

I think if you receive damaged goods, the respectable thing is to take pictures and tell the person. Even if it is "all good, just letting you know," I would want the person to know that I'm being honest. OP never asked for a replacement, he just let him know. (Unless I misread the first post or am forgetting.) OPs trader then said "Oh, sorry, let me fix that!"

I think you have to read into it kind of hard to say that if you send a picture, that means you're looking for the problem to be fixed by sending a replacement. Personally, if I sent a box (and I thought I packed it well), I would be pretty surprised if I was told that one can got punctured. A picture would be awesome.

 

I didn't miss the point at all actually. My point is that a more than reasonable solution was offered already and then countered. Maybe I am missing some point though because I'm failing to see where money was saved? A four pack he probably had on hand, plus USPS flat rate, seems like it would be less than doing another trade where each does cost of beer plus label. He agreed to that so I get that it's now an issue and agree with that, just saying the original proposal was adequate.

Again, I put in my response that it was my opinion and what I would have done, not what the OP should have done. I was just saying in that trade I most likely would have been after the Damons and the cans would have been extra. Since it's the same beer I'd have just said oh well I only have 5 cans now instead of 6. I'd have def told the trader and informed them of the issue, but would have just said it's cool. Everyone has views on this so I understand that mine is different and some may not agree with it and that's fine.

 

Sorry for double post, but I do agree on the packaging issue. For me, I either put a 4 or 6 pack in one of the 2 gallon bags with the holder on the cans still. Then lately I've had rubberbands so I'll wrap a couple around and then wrap in in bubble wrap. Just a single slice or two on loose cans like that is a problem because one little puncture and then you have the issue of the box getting soaked and everything else possibly confiscated.

I only offer my thoughts because it's how I've done things before. I do that because a great trader on here actually did it for me before. I did a trade where I shipped a lambic all the way to the west coast and I packed it amazing. Well, the bottle leaked through the cork a bit, so he messaged me and let me know and sent pics. I felt terrible and asked him if I could send his box back since I didn't have another bottle. I even told him to drink it and see how it is and I'd still send all his beer back (since I assumed he most likely wanted to save that bottle). He actually drank it and said it tasted fine and ended up telling me to just keep his beer and it was ok. I thought that was really generous and probably asked way too many times if he was sure and that I had no problem sending all his beers back for the issue on my side.