Four Horsemen -- great customer care

Discussion in 'Great Lakes' started by JamesS, Jun 21, 2013.

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  1. JamesS

    JamesS Pooh-Bah (2,001) Sep 3, 2007 Indiana
    Pooh-Bah

    A few weeks ago, I purchased a six pack of 4H's Hop Rush from Shelbyville. Without exception, all of them poured nothing but foam and had a very off/green flavor. After a few emails back and forth (letting them know the batch number -- this was indeed a bad batch -- and what-not), they made good by sending me a couple of pint glasses.

    Because of their handling of the situation, I purchased a single of Hop Rush at a local Kroger to try it again and found it to be a wonderful beer. I'll definitely try another six pack of it, once I find it again.

    Cheers to the Four Horsemen Brewing Company, and how they handled the situation.
     
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