Free Will/Round Guys/Prism/Doylestown

Free Will, hands down.

Doylestown or Prism second, Round Guys third.

 

Yeah, Free Will. Round Guys is ok. Prism and Doylestown are both awful.

 

Another vote for Free Will.

 

Free Will > Round Guys > Doylestown > Prism

I assume you left off Tower Hill since it looks like they are closed Tuesdays. Only tried their stuff once, but probably would put them similar to Doylestown.

 

I picked up a 6 pack of Free Will's Community Kolsch a few months ago while in NJ for work (I'm from NY) I love a kolsch style so I buy it whenever I see it.
It was terrible, like bad homebrew - it couldn't have been right so I contacted the brewery directly. Ends up that store wasn't in their distribution anymore so this undated 6 pack must have been ancient. Found out later it was in different packaging than the current 6 packs. They apologized even though it wasn't their fault at all and sent me another 6 pack (which I really enjoyed) plus 3 other beers to try. So yes I recommend Free Will, they went above and beyond for me.

 

Are the Freewill can releases reasonable? As in can I just walk up at 3:30-4pm and grab some with little to no wait?

 

A year or two ago I sent an e-mail to Free Will asking about their Kolsch. I informed them that I had a box of their Kolsch in my hand but after turning that box over in many directions I could find no dates on the box. My question was pretty simple: how can I determine how old the beer in that box is? I informed them that I chose to not purchase that beer without knowing how old the beer was. Guess what the response was? The answer: they did not respond to my e-mail. I have never purchases a Free Will since that time:

• No dates = no purchase
• Not being able to take the time to respond to a customers question = no purchase

Non-cheers to crappy customer service!

P.S. Although they seemed to have time to respond to you so: lucky you!!

 

Yes yes freshness this freshness that. Must be the number one BA gripe besides line waiting.
I don't fault a business for missing an email response, stuff happens. Maybe they didn't have an answer at that time? The replacement 6 pack I received wasn't an enclosed box so maybe they were working on a change at the time. Don't recall if it was dated, figured it was fresh.
I'd cut them so more slack because they actually have a year round Kolsch - and no coffee, mango, pineapple, Mosaic added.

 

Please feel free to continue to purchase their beers; that would be helpful to them.

They have lost my business.

Cheers!