Growler labeled incorrectly. Should I say something?

Discussion in 'Beer Talk' started by Dhamma73, Jul 12, 2014.

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  1. Dhamma73

    Dhamma73 Initiate (0) Feb 8, 2013 Massachusetts

    I traveled some distance to visit a highly rated brewery yesterday. I had 4 growlers filled with 3 different varieties of beer. Each growler was labeled. When I got home and opened the growlers, one was a different beer from what I ordered, with the growler clearly mis-labeled.

    I'm sure this isn't the first time this has happened to anyone. It was a disappointment for sure, considering the beer I ordered was more expensive than what I received, and total opposite of styles.

    Anyway, is there any etiquette, if you will, to handling this with the brewery? Should I just let it be, or should I say something? The brewery is by no means around the corner from me, so I can't just pop in. I also don't plan on this interfering with another future visit.

    I am leaning towards not saying anything as mistakes happen. Has this happened to you and how did you handle?

    Thanks.
     
  2. 5thOhio

    5thOhio Pooh-Bah (1,571) May 13, 2007 South Carolina
    Pooh-Bah

    Since you're not close to the Brewery, I'd send an e-mail. If it was a mistake, they need to know.
     
    whiskey likes this.
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