Help.... I have a damaged package issue

Discussion in 'Trade Talk' started by Trautwein09, Jul 29, 2013.

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  1. mtomlins

    mtomlins Pooh-Bah (1,585) Mar 12, 2010 Canada (ON)
    Pooh-Bah

    Thanks for the tips!
     
  2. cbeer88

    cbeer88 Initiate (0) Sep 5, 2007 Massachusetts

    Serious answer - your box is gone, pack better next time.

    Drop your packed box from your waist to the ground before you let it out of your house. If the thought of that scares you, then your box is not ready for what UPS/Fedex will do to it. Box within a box or a real shipper (either styro or heavy duty cardboard) are generally the only truly safe ways to ship. You can make it work with just a lot of bubble wrap, but you're better off with the other options unless you really have nothing else on hand.
     
    cavedave likes this.
  3. CassinoNorth

    CassinoNorth Initiate (0) Apr 5, 2013 New Jersey

    Just got paid cash for an insurance claim on my package that they broke and discarded. Got the shipping back ($45 and about half the price of the beer $25). Really a better outcome that I could've hoped. Most likely never shipping via UPS again though if this is their way of handling broken bottles.
     
  4. mklever42

    mklever42 Initiate (0) Apr 28, 2012 Colorado

    I saw Damaged Packed in the post and thought I was gonna get a little soft **** up this thread! DAMN IT!:angry:
     
  5. imyourhero21

    imyourhero21 Maven (1,378) Oct 9, 2011 California
    Trader

    Quick question to people using fedex with damaged packages , how many days or day did it take for them to repackage and deliver ?
     
  6. MCMASTERSANCHEZ

    MCMASTERSANCHEZ Pundit (995) Jun 28, 2012 Indiana

    I just had my first damaged package after shipping fedex close to 20-30 times and it is coming back to me and they did not repack and send on. Just coming back it lands today and im nervous to see what happened. It got all the way within 15 miles of where it was supposed to go then got turned around
     
  7. DooshBagalow

    DooshBagalow Initiate (0) Dec 1, 2012 Illinois


    Yeah I was on about 20 or 30 shipments and this happened.

    I packed a case of Zombie Dust plus six bombers into two boxes because I didn't feel comfortable with all 52 lbs in the same box after attempting it. So the box with six bombers and 8 bottles of ZD did not get damaged, yet the box with 16 bottles had one break. My packing style lately is to wrap each bottle in bubble wrap, then wrap that in a piece of cardboard and tape it tight. The tubes are then layered between cardboard with enough room around the sides for shittons of packing peanuts so nothing moves. Boxes were out for delivery and the one had a damage exception and they repacked the 15 bottles and sent them all back to me, in the same box that had been beer-soaked. This was the condition it came back to me in:

    [​IMG]

    It was certainly not round when I sent it. Someone must have really thrown it hard for it to have had a bottle break. When I resent the bottles, I went back to the traditional box-within-a-box method. Delivered successfully.
     
  8. bauermj

    bauermj Initiate (0) May 4, 2009 Illinois

    That is a pretty good result. My claim just got denied by FedEx after they broke a 1-bottle styro shipper & never attempted delivery or returned the box.
     
  9. MCMASTERSANCHEZ

    MCMASTERSANCHEZ Pundit (995) Jun 28, 2012 Indiana

    Only o.e bottle broke. Box came back packed in new box overall the best case in the line of things that could of happened
     
  10. Jnorton00

    Jnorton00 Maven (1,338) Apr 13, 2007 Massachusetts

    Am I the only immature person who laughed when they read the title of this thread?
     
    7clutch likes this.
  11. kmello69

    kmello69 Initiate (0) Nov 27, 2011 Texas

    Nope. :slight_smile:
     
    Jnorton00 likes this.
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