Issues with Cubano Espresso?

Discussion in 'South Atlantic' started by newbrews, Sep 12, 2014.

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  1. newbrews

    newbrews Zealot (626) Jul 24, 2010 Florida
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    Has anybody had any issues with cans of Cubano Espresso? I had 3 cans left from 12 that I purchased, in my air conditioned closet with all my other cans and bottles. All 3 cans swelled up and burst open, spilling out the contents.

    [​IMG]
     
    #1 newbrews, Sep 12, 2014
  2. newbrews

    newbrews Zealot (626) Jul 24, 2010 Florida
    Trader

    Definitely kept under 80 degrees. The closet is dark(no direct light) and cool. Many other beers in there as well, and no other issues. The previous cans from the 12 I had bought were in there prior to me drinking them or sending them out as extras.
     
    #2 newbrews, Sep 12, 2014
  3. antilite

    antilite Initiate (0) Jan 1, 2012 Florida

    I had one do that in the fridge. I wrote it off as a freeze, but it wasn't frozen when I noticed the liquid had run down the back of the box to the bottom shelf and out the door. Now, I wonder about the cause, but the other 15 served me well. Big mess. Smelled great.
     
    #3 antilite, Sep 12, 2014
  4. newbrews

    newbrews Zealot (626) Jul 24, 2010 Florida
    Trader

    That's interesting.
     
    #4 newbrews, Sep 12, 2014
  5. mxracercam

    mxracercam Initiate (0) Jan 14, 2014 Pennsylvania
    Trader

    i has some puppys breath that were leakers, but nothing like that.
     
    #5 mxracercam, Sep 13, 2014
  6. outsidah

    outsidah Initiate (0) Feb 6, 2011 Florida

    Woah. Same exact thing happened to mine. I blamed my poor girlfriend and told her she must have dropped them.
     
    #6 outsidah, Sep 13, 2014
  7. djben

    djben Devotee (317) Sep 4, 2013 Florida

    Wow, thanks for the heads up -- I guess I'll have to drink mine soon.
     
    #7 djben, Sep 13, 2014
  8. ThreeFishes

    ThreeFishes Initiate (0) Jan 8, 2013 Florida

    Thanks to this thread I looked at my last two cans. One was like this:

    [​IMG]
     
    #8 ThreeFishes, Sep 14, 2014
  9. newbrews

    newbrews Zealot (626) Jul 24, 2010 Florida
    Trader

    I've sent an email to Cigar City as well as a Facebook message letting them know of the issue.
     
    #9 newbrews, Sep 14, 2014
  10. mxracercam

    mxracercam Initiate (0) Jan 14, 2014 Pennsylvania
    Trader

    Hopefully you actually get a response from them. I got nothing when I let them know about my leaky puppy's breath cans and dan'l bottle...
     
    #10 mxracercam, Sep 14, 2014
    SaCkErZ9 likes this.
  11. newbrews

    newbrews Zealot (626) Jul 24, 2010 Florida
    Trader

    Nothing yet, but I'll post here if I do.
     
    #11 newbrews, Sep 14, 2014
  12. 2_Beardz

    2_Beardz Zealot (622) Apr 4, 2014 Florida
    Trader

    i actually had this happen with a few cans of jai alai that i sent out in a trade about a month ago. my guess is that it was probably an issue with temps during shipping. kind of troubling though since this hasn't happened with any other brewery's cans i sent out that have actually traveled longer distances than those jai alais.
     
    #12 2_Beardz, Sep 15, 2014
  13. MOVERTON1284

    MOVERTON1284 Initiate (0) Jul 23, 2014 Alabama

    I don't think they like to answer questions about quality issues. I ordered glasses that were packaged with sticky bubble wrap. When you pulled it off you also pulled off the logo. No response at all in over a month. Sounds like they need to hire more customer service/QA folks
     
    #13 MOVERTON1284, Sep 15, 2014
    mxracercam likes this.
  14. ringhaver

    ringhaver Initiate (0) May 22, 2013 Florida

    Hello, I handle online merch sales for CCB. I never received an email regarding your order, but will gladly replace anything that didn't ship correctly. Feel free to email me: [email protected]
     
    #14 ringhaver, Sep 15, 2014
    flipdog0 likes this.
  15. mxracercam

    mxracercam Initiate (0) Jan 14, 2014 Pennsylvania
    Trader

    is there someone that handles leaky/exploding beer?
     
    #15 mxracercam, Sep 15, 2014
    AngusOg likes this.
  16. MOVERTON1284

    MOVERTON1284 Initiate (0) Jul 23, 2014 Alabama

    I sent you an email Hannah. I sent in a request through your site over a month ago, guess it never made it to you.
     
    #16 MOVERTON1284, Sep 15, 2014
  17. TBCHopscotch032

    TBCHopscotch032 Initiate (0) Feb 6, 2012 Florida

    I had this happen with Nare Sugar cans. They were finr until I pulled them off the plastic 6pack holder. As soon as I pulled the can off it exploded all over my spare room.
     
    #17 TBCHopscotch032, Sep 15, 2014
  18. MOVERTON1284

    MOVERTON1284 Initiate (0) Jul 23, 2014 Alabama

    As an FYI. Hannah addressed my glassware issue immediately. My previous inquiry through CCB website never made it to here. Not sure who can help with can/quality issues, but I would reach out to Hannah and ask for a contact.
     
    #18 MOVERTON1284, Sep 15, 2014
  19. closisinthehouse

    closisinthehouse Initiate (0) Jun 10, 2011 Florida

    Had the same issue with 2 cans of Cubano. The closet is dark and temp is around 79 degrees.
     
    #19 closisinthehouse, Sep 17, 2014
  20. newbrews

    newbrews Zealot (626) Jul 24, 2010 Florida
    Trader

    So it sounds like it wasn't an isolated incident.
     
    #20 newbrews, Sep 18, 2014
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