Lost Abbey Teku Stemware

Discussion in 'Breweriana' started by Jimmyp7010, Jul 13, 2012.

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  1. yeahnatenelson

    yeahnatenelson Pooh-Bah (1,952) Feb 8, 2010 Illinois
    Pooh-Bah Trader

    Every time a thread about buying beer or glassware online comes up, somebody inevitably moans about shipping costs. Chanokokoro nails it on the head: for a low-volume retailer like a brewery webshop, shipping a FedEx/UPS box is going to be somewhere around $10 for a small package, and USPS isn't much better. Additionally, unlike beer traders, who put the time and packing materials together to send a box because it's their hobby, these companies need to account for the cost of the shipping materials and the time it takes their employee to fill it or they are going to lose money.

    The only way to minimize shipping costs, per item, is to maximize your order; find friends who are willing to go into an order and you're paying a few dollars S&H for each glass and not $12.
     
    #21 yeahnatenelson, Jul 22, 2012
    chanokokoro likes this.
  2. sukwonee

    sukwonee Initiate (0) Dec 13, 2011 Washington

    Anyone got the delivery yet? I ordered quite long time ago it seems... and nothing
     
    #22 sukwonee, Jul 22, 2012
  3. ravot

    ravot Initiate (0) Mar 20, 2012 Illinois

    nada here.
     
    #23 ravot, Jul 23, 2012
  4. shuajw

    shuajw Pundit (830) Aug 12, 2007 Georgia
    Trader

    Mine are scheduled to be delivered tomorrow via FedEx
     
    #24 shuajw, Jul 23, 2012
  5. ravot

    ravot Initiate (0) Mar 20, 2012 Illinois

    when did you get the email with shipping info?
     
    #25 ravot, Jul 23, 2012
  6. sukwonee

    sukwonee Initiate (0) Dec 13, 2011 Washington

    I just e-mailed the customer service... after 9 days... nothing. Great service LA!
     
    #26 sukwonee, Jul 23, 2012
  7. shuajw

    shuajw Pundit (830) Aug 12, 2007 Georgia
    Trader

    Ordered on July 11, received tracking number on July 17
     
    #27 shuajw, Jul 23, 2012
  8. Jimmyp7010

    Jimmyp7010 Initiate (0) Mar 13, 2009 New York

    I emailed customer service and got a response like 2 minutes later, I was informed it takes them 5-10 business days to process orders, I was told mine was processed today, originally placed 7/13, and i am supposed to get shipping info sent to me today.
     
    #28 Jimmyp7010, Jul 23, 2012
  9. TrappistJohnMD

    TrappistJohnMD Initiate (0) Nov 24, 2011 Mississippi

    Sounds like a "squeeky wheel gets the grease" kind of issue. I guess I should email again.
     
    #29 TrappistJohnMD, Jul 23, 2012
  10. dazedandconfused

    dazedandconfused Initiate (0) Dec 11, 2008 New Jersey

    Got my confirmation today.
     
    #30 dazedandconfused, Jul 24, 2012
  11. chanokokoro

    chanokokoro Initiate (0) Jan 31, 2012 Illinois

    Me too. I just got an email about an hour ago.
     
    #31 chanokokoro, Jul 24, 2012
  12. ravot

    ravot Initiate (0) Mar 20, 2012 Illinois

    i got my email as well a few hours ago.
     
    #32 ravot, Jul 24, 2012
  13. newbrews

    newbrews Zealot (626) Jul 24, 2010 Florida
    Trader

    Ordered on the 12th, shipped on the 17th, arrived on the 19th( CA.>FL.). Went with the USPS priority mail option for $6.30.

    [​IMG]
     
    #33 newbrews, Jul 24, 2012
  14. ravot

    ravot Initiate (0) Mar 20, 2012 Illinois

    ordered on the 13th, shipped on the 24th, being delivered on the 27th. and i paid more for shipping.
     
    #34 ravot, Jul 24, 2012
  15. dennho

    dennho Initiate (0) Oct 29, 2006 New York

    I ordered a fizzy yellow beer is for woosies t-shirt $18, a russian imperial stout tulip $8, total $8 UPS charges from Stone. Great packaging job. I could have thrown he box across the room and the glass wouldn't have broken. They use packing tape with a gargoyle on it! One week to get from CA to MA.
     
    #35 dennho, Jul 24, 2012
  16. nanobrew

    nanobrew Initiate (0) Dec 31, 2008 California

    I would guess some of the shipping cost difference has to do with:

    stone size >>> LA size

    I am guessing Stone has someone whose job more or less encompasses shipping out online orders. Whereas for LA I would guess they just task it to someone who has a spare moment, or it is someone's secondary (or tertiary) job.
     
    #36 nanobrew, Jul 25, 2012
  17. Jimmyp7010

    Jimmyp7010 Initiate (0) Mar 13, 2009 New York

    Same exact scenario for me as well.
     
    #37 Jimmyp7010, Jul 25, 2012
  18. chanokokoro

    chanokokoro Initiate (0) Jan 31, 2012 Illinois

    I almost always pick USPS if the option is there. I screwed up this time. USPS is almost always the cheapest and fastest option.
     
    #38 chanokokoro, Jul 26, 2012
  19. queens1130

    queens1130 Initiate (0) Nov 21, 2008 California

    dang, i thought the only option was Fedex ground ($9). oh well, sure beats driving 200mi (3hrs) round trip.
     
    #39 queens1130, Jul 26, 2012
    chanokokoro likes this.
  20. ravot

    ravot Initiate (0) Mar 20, 2012 Illinois

    that's what i thought. didn't see other shipping options, or maybe i was just in a hurry and was ignorant. i'm not in a hurry on shipping time. the shitty thing is, in general and not just at lost abbey, was the processing time to ship.

    cool and all that they're busy and only have one worker who does shipping, but a shout-out email would have been nice saying that processing will take x amount of time. even at that, for a small company versus like amazon, big box store, i'd send them a wtf email.
     
    #40 ravot, Jul 26, 2012
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