Lost Package

Discussion in 'Trade Talk' started by Jshari223, Mar 28, 2014.

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  1. Jshari223

    Jshari223 Initiate (0) Nov 13, 2013 Georgia

    I have been looking through the forums, and couldn't find a thread that spoke to my current situation, so I figured I'd throw it out there to see if anyone else has experienced something similar.

    I made a trade a couple weeks back, and everything was going smoothly. My trading partner received his package, and looked like mine was being delivered the following day according to UPS tracking info. The package didn't show up, but I figured maybe the delivery truck had issues, or delivery guy just could not make all his delivery's.The next day, tracking info updated to be delivered that day(Friday), until about 5:00 pm rolled around, the status changed from out for "delivery" to "destination scan". I got with my trading partner, and we both agreed that he would call UPS on Monday.

    On Monday, when he contacted UPS, they told him that they did not know where the package was, and that he should file a claim for a lost package so that they could start an investigation. He has done that, and the investigation is underway. UPS says it should take about a week to complete the investigation, and they will contact us with any information at that point.

    I'm just wondering if any other BA's have had this happen to a package. What are the chances that UPS will actually find the package? If the package is lost, how do I work out a replacement with my trade partner? From our conversation's, I am under the impression that he does not have, or want to let go of bottles to replace mine if they are lost.

    Any feedback that you guy's can give me would be greatly appreciated.
     
    #1 Jshari223, Mar 28, 2014
    Last edited: Mar 28, 2014
  2. miketd

    miketd Initiate (0) Mar 2, 2006 Ohio

    You might not want UPS to find the package. If they do, it will probably be opened and they may dump the brew anyway. The guy that had the package go missing is still responsible to you.

    He needs to either send your beer back or send another box. He is on the hook until the box gets to your door.

    In this situation the guy would be a "bad trader" if he does not make good.
     
  3. cfh64

    cfh64 Pooh-Bah (2,070) Aug 16, 2005 Texas
    Pooh-Bah Trader

    Another possible scenario is UPS reimburses you $100 even if you didn't declare anything. Depending on what you traded (ie replaceable locals) you may just want to call it good if and when you get the check.

    In my case, asshole in Canada received my beer (nothing crazy but shipping w/ the beer was well over $120) first. He sent his box and UPS lost it at the distribution facility about 30 miles from my house. UPS said they could refund the shipper $100 (standard for non insured boxes) but not to the recipient (me). The guy even tried to authorize UPS to send me the $100 but they wouldn't do it. In the end, asshole got a $100 check and my beers, I never heard from him again. I even told him he could just send me $100 check and I'd call it good since I know it would be a pain in the ass to ship another box to the U.S.

    But yeah, a general rule of thumb is to not drink any beers until both parties have received their boxes unless you have extras and can replace what you sent.
     
  4. mlhyatt

    mlhyatt Initiate (0) Jul 27, 2013 Georgia


    I very much disagree with everything you just said. A trader who holds up his end of the deal by shipping his beer with everything that was agreed upon cannot be called a bad trader by any means. He cannot be held responsible for FedEx or UPS screwing up.
     
  5. miketd

    miketd Initiate (0) Mar 2, 2006 Ohio

    That's not how I ever traded.

    So if UPS destroys a package you are shit out of luck? I can promise I would never screw somebody because a carier blew it.

    I always thought this was a known thing, but I guess a discussion needs to be had with people you have never traded with. But in any case, I stand by what I said in the first post.
     
    #5 miketd, Mar 28, 2014
    Last edited: Mar 28, 2014
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  6. miketd

    miketd Initiate (0) Mar 2, 2006 Ohio

    And for the record,I have replace boxes in situations like this and had others do the same for me. It was never an issue either way.
     
  7. mlhyatt

    mlhyatt Initiate (0) Jul 27, 2013 Georgia


    I've had packages not show up before and I didn't ask them to compensate for someone else screwing up. They would be out double what they traded for and that is just unfair for him. If someone ships out a rare beer that is hard to get and the carrier loses the package or breaks its contents, do you honestly expect the sender to send out another Rare or Db huna or something? No way.

    You're in effect screwing over your trading partner by demanding more beer for someone else's mistake. You're shifting the screw over from you him, and I'd rather not force my trading partner to make up for someone else's mistake that they had nothing to do with.
     
  8. ms11781

    ms11781 Initiate (0) Jul 20, 2008 Massachusetts
    Trader

    That's definitely not how it's worked in the past and I'm pretty certain that's not how it works now. Until a box is delivered to a correct address it's on the sender to make it right. It's been that way for a long time. It sucks but boxes get lost.

    This is a known thing. Doesn't need to be discussed. It one of the risks of trading but what it comes down to is you either send an agreed upon box that gets to its destination or you don't. There used to be blogs and other pages that people linked to with pretty much universally accepted rules but I don't know that I can or can't link to anymore.
     
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  9. miketd

    miketd Initiate (0) Mar 2, 2006 Ohio

    Thanks, thought I was going crazy here. I'm old school and that is the way it always was in my experience.
     
    markgugs likes this.
  10. w_klon

    w_klon Initiate (0) Aug 1, 2012 Oregon
    Trader

    Young bucks trying to change the game over here :rolling_eyes:

    New traders be like, "First, you gotta WIN the trade and then, if their package doesn't show up...well, it's not on you, it's FedEx fault." #DoubleWin
     
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  11. w_klon

    w_klon Initiate (0) Aug 1, 2012 Oregon
    Trader

    Oh and sorry to here that OP. Hopefully they find it and it gets delivered with no problems.

    Your trading partner DOES need to work with you on either replacing the bottles that were lost, if indeed they are lost, or replace them with something that is a fair substitute. Or he sends back the box you sent him. Either way, he can't just tell you to kick rocks, just because he initiated the shipping. If he makes no effort, you should definitely let the community know who this trader is. A good majority of BA's would choose not to trade with someone who conducts themselves that way.
     
  12. lowbit

    lowbit Initiate (0) Jul 24, 2013 Wisconsin

    No. I pack and label the box, and I choose who to ship with and how, so it's my responsibility to see that it gets to the other person or to otherwise make things right.

    I would expect anyone I trade with to be similarly responsible for their end.
     
  13. Jshari223

    Jshari223 Initiate (0) Nov 13, 2013 Georgia

    Do they really just dump the beer? I've read several other threads where a box was opened for whatever reason, and the consensus seemed to be that the carrier would call the person, chastise them for shipping alcohol, and allow them to come pick it up. If they dump it, I may have to cut a bitch. The bottles I sent are brewery only, and the ones he sent are brewery only as well.

    Also, I completely agree with you all that the trade is not over until both parties receive their satisfactory packages. Hopefully he has not drank my bottles yet, and can return them to me, as the worst case scenario. My trading partner doesn't have any Gots/ cellar link that I can find, so I'm unsure wheat her or not he would be able to replace the value of the trade.
     
  14. tommyz

    tommyz Initiate (0) May 28, 2007 Michigan

    But he is still responsible for making things right...So the shipper, re ships... I had a huge box destroyed in Orlando that had KRE, Jolly Pumpkin Biere de Mars GR, BBFT from Kuhnhenn, KBS, BBPT5, and so on...I re shipped same box with my last stuff that was duplicate, except the BBFT as there were no more, but I made up for that...That is what a good trader does...
     
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  15. miketd

    miketd Initiate (0) Mar 2, 2006 Ohio

    I said they might dump the beer, they might not. Problem is, if he says the lost box has beer inside, he has no shot at getting any money for them losing the package. Tough call what to do here.

    If he doesn't have what you guys originally agreed to, he has two options:

    1) Work out another trade with different bottles

    2) Send your beer back

    Do not let him BS you, it is his problem not yours.
     
  16. sunnrider

    sunnrider Initiate (0) Jul 4, 2013 Spain
    Trader

    I had a similar situation. However, I shipped first and it took quite some time but the package eventually reached the guys nearest local post office.....and stayed there , and then disappeared.

    He initiated an investigation but that was over a month ago and no replies.
    Since he never shipped to me I guess it´s just chalk one up to bad luck and move on.
    You´d cry if you knew what was in the box though :slight_frown:
     
  17. JMagee

    JMagee Initiate (0) Jan 2, 2013 New York

    Basically this, OP and mlhyatt. I don't think it's as black-and-white as miketd makes it seem, but he's pretty much right.

    If I ship a box, and it gets lost/broken/stolen etc...it's on me to make it right.

    Now, make it right does not automatically mean send again. It's just good practice to not drink all the beer in the box you receive (if they shipped first) until your box gets there safe.

    But if the other person is out their box, the two options are basically:
    a. re-send
    b. send your box back to them.
    There is no "hope they understand" option. That's not the way it works.
     
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  18. Jshari223

    Jshari223 Initiate (0) Nov 13, 2013 Georgia

    ^^ This. Pretty much exactly what I was thinking.

    I guess I'll give it a few more days, and see what happens with UPS.

    Thanks everyone for their input and advice.
     
  19. miketd

    miketd Initiate (0) Mar 2, 2006 Ohio

    What's not "black and white" about it? Shipper has to make right, regardless of how that happens.
     
    tommyz likes this.
  20. kmello69

    kmello69 Initiate (0) Nov 27, 2011 Texas

    Never, never drink beers from a trade until you know your box has been received and opened, especially if you know you couldnt replace the bottles you sent.

    Trading involves certain risks, and lost/destroyed boxes is one of them. If you're not ok with this, don't get into trading.
     
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