No Longer a Society Member?! Don't Panic.

Discussion in 'BeerAdvocate Talk' started by Todd, Sep 12, 2019.

  1. Todd

    Todd Founder (5,979) Aug 23, 1996 California
    Staff Moderator Fest Crew Society

    If you were a Respect Beer Society member, but suddenly find that you're not...don't panic. As mentioned in recent updates, we have some old forum add-ons that are failing or no longer supported. We do plan on upgrade our forum as soon as possible, but in the meantime need to pull old add-ons to reduce issues.

    Unfortunately, one of these add-ons handled signing up for our Society. Disabling it resulted in auto-renewals failing and memberships expiring on fail. To fix this, simply sign up again.

    https://www.beeradvocate.com/society/

    For now, please note that this is a one-year membership that doesn't auto-renew.

    If you do see a charge without being tagged as a Society member or run into any other issues, please drop me a direct message and I'll work with you on sorting it out.

    Thanks for your support.
     
    SWChi, Premo88 and Shanex like this.
  2. PapaGoose03

    PapaGoose03 Poo-Bah (2,487) May 30, 2005 Michigan
    Society

    @Todd My renewal recently processed so I'm okay for now, but if I understand you correctly, I (and every other member) will have to sign up again next year unless you have a replacement processing system in place?
     
    Shanex likes this.
  3. Todd

    Todd Founder (5,979) Aug 23, 1996 California
    Staff Moderator Fest Crew Society

    Correct. Not ideal, but I'm trying to keep things simple until a better solution is applied.
     
    GreenBayBA and PapaGoose03 like this.
  4. paulish

    paulish Poo-Bah (1,847) Feb 2, 2014 New York
    Society Trader

    I have a problem ->
    09/18/2019 PAYPAL *BA $1.99 and already today I am not a Society member.
    What I need to do now?
    1. To wait
    2. To pay again but for full year
    Thank you!
    P.S. Also my Beer Karma dropped on 250 points. But it is not so big deal.....
     
    GreenBayBA likes this.
  5. Todd

    Todd Founder (5,979) Aug 23, 1996 California
    Staff Moderator Fest Crew Society

    I'm noticing this problem, too. Despite the add-on developer's assurance that auto-renewals will fail once the add-on is removed, this isn't always the case.

    I reversed this charge and canceled your subscription.

    If anyone else runs into this, please drop me a direct message so I can look into it and sort it out.

    Thanks,
     
    GreenBayBA likes this.
  6. paulish

    paulish Poo-Bah (1,847) Feb 2, 2014 New York
    Society Trader

    Thank you! I've got a refund and I am already made an annual Subscription.
     
    GreenBayBA likes this.
  7. brutalfarce

    brutalfarce Disciple (351) Mar 23, 2018 Connecticut
    Society Trader

    so the notice from Paypal that BA has cancelled my auto payment means I should start another?
     
    GreenBayBA likes this.
  8. Todd

    Todd Founder (5,979) Aug 23, 1996 California
    Staff Moderator Fest Crew Society

    No. See the update in the Society forum, which is about to be emailed to everyone.
     
    brutalfarce likes this.
  9. Peach63

    Peach63 Aspirant (204) Jul 17, 2019 New York
    Society

    So, if I were to join for one year (without auto renew) sometime over the next few days, there wouldn't be any problem?
     
    GreenBayBA likes this.
  10. Todd

    Todd Founder (5,979) Aug 23, 1996 California
    Staff Moderator Fest Crew Society

    Nope. You'll be upgraded to Society and it'll end a year later.
     
    GreenBayBA likes this.
  11. Todd

    Todd Founder (5,979) Aug 23, 1996 California
    Staff Moderator Fest Crew Society

    Update: I just completed manually adding recently failed transactions. So if you made a payment within the last 10 days or so and lost your Society tag, it should be back now and apply until your Society membership is scheduled to expire.
     
    GreenBayBA likes this.
  12. Peach63

    Peach63 Aspirant (204) Jul 17, 2019 New York
    Society

    Thank you. I just signed up for one year.
     
    PapaGoose03 and Todd like this.
  13. Todd

    Todd Founder (5,979) Aug 23, 1996 California
    Staff Moderator Fest Crew Society

    Thanks for the support!
     
  14. EchtBier

    EchtBier Devotee (429) Jun 29, 2005 Virginia
    Society Trader

    Thank you Todd and crew for all that you do!
     
    Todd likes this.
  15. Vitacca

    Vitacca Devotee (458) Sep 15, 2010 Wisconsin
    Trader

    Seems I lost my tag. Do I need to re-up for one year now?
     
  16. Todd

    Todd Founder (5,979) Aug 23, 1996 California
    Staff Moderator Fest Crew Society

    Correct.