Not receiving emails when new coversations are created

Help Discussion in 'BeerAdvocate Talk' started by Kramerbarthomer, Nov 10, 2014.

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  1. Kramerbarthomer

    Kramerbarthomer Pooh-Bah (2,116) Mar 22, 2012 Colorado
    Pooh-Bah Trader

    Hello,

    Not sure if this is the most appropriate place to address this, but I think it is... I'm having an issue with not receiving e-mails when a new conversation is received. I'm not sure why this is happening. It started probably about 3 weeks ago give or take... and I didn't make any changes to my profile or settings. The appropriate box is checked ("Receive email when a new conversation message is received") under my Settings --> Contact Details --> Messaging Preferences tab

    Not sure if anyone else is having this issue or if it is just me. But it was always helpful for me to receive the emails so I could logon to the website and respond. Any help would be appreciated. Thanks.
     
    #1 Kramerbarthomer, Nov 10, 2014
  2. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    This is not a bug on our end, and I can confirm that emails are being sent and received by your mail host.

    1 today
    5 yesterday
    3 on Nov 8

    Check your spam folder.
     
    #2 Todd, Nov 10, 2014
  3. Kramerbarthomer

    Kramerbarthomer Pooh-Bah (2,116) Mar 22, 2012 Colorado
    Pooh-Bah Trader

    Problem solved. I guess Gmail decided to randomly moving the messages to the Spam folder a few weeks ago. I should've thought of that. Thanks for the help!
     
    #3 Kramerbarthomer, Nov 10, 2014
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