The idea that a store has to bend over backwards to the whims of its customers, especially in America with its educational system, is wild to me. I have customers who walk up to me, talk at length about how much they love cheese, ask me if I have parmesan, I steer them to the authentic stuff straight off the boat from Italy, and they go, OH perfect, and grab a pecorino romano from Wisconsin. The amount of customers I interact with that know what they're talking about is probably 1/10. Some of those 9 remaining people are excited to learn about what they're into, but most couldn't give a fuck and exist in blissful ignorance. *Insert even bigger shrug emoji*
I do get it but the bottom line has to matter as well. You can’t serve customers if you don’t stay in business.
I get that. But where you would tell a customer no, I would say yes and figure it out. You'd lose a customer and I would gain one who tells their friends I go above and beyond. Like, if you sell alcohol for a living and can't move the rest of what the customer didn't buy, you're in the wrong business.
Every retailer I go to has (a lot of) beer past the best-by date sitting on the shelf gathering dust. The beer store has to raise prices to cover those costs if it can. If it can't raise prices, those beers become a financial loss, taking up valuable shelf space at the same time.
This is a view that is wildly detached from the reality of the beer business from the people that I know that are in it. If you're serving the real niche beer nerd, then youre already dealing with obscure beers that are hard to move in any volume. If someone isn't willing to commit to buy at least most of the volume of the beer they're asking you to bring in them then they're not likely to be a very good customer. If theyre serious, and they respect and appreciate you as a retailer, they'll happily buy at least half that case or understand that you can't take a flier on a random brand you don't see a lot of demand for
Are you a real person or a BOT? The Original write up sounded very “AI generated” to me. 1 post and 1 place review since Feb. Just figured to ask as I got that vibe.
I do think it's funny how there's people who have an air of superiority over the beer they drink not being part of a "fad" but then at the same time complain that so many breweries make beer they don't want.
yeah, poster is English. “Couldn’t be arsed” = “couldn’t be bothered.” See also, “center of the road IPA” (as opposed to the American “middle of the road.”) i would also point out, they want a bitter, as the clinching clue, except i’m as American as apple pie and I too want a fucking bitter. Fortunately I live in a town where there’s a displaced Englishman making cask bitters, maybe 20 minutes away from my door, at Hogshead Brewery.
Man, that was an awesome sandwich. Still thinking about it a few days later. I also had terrible gas the next day, which I choose to blame on the hazy pale ale and not eating a half pound of pork belly.
Cheese store I used to run, whenever a customer would ask for something we didn't carry, I'd tell them that I'd look into it, lemme take your information, and you'll have to commit to buying half a the wheel and I'll take the payment info before I order it. Most folks lose interest in purchasing a cheese when they realize the sheer amount of cheese they'd be on the hook for. The reason we don't carry it is because it doesn't sell. I'll do you this solid, but you're in it for several pounds with us. Blood in, blood out.
One of the things that makes me question the humanity of op is that Seattle is also home to a brewery who makes an excellent bitter. It's called Machine House and i really doubt that someone this mad about ipa and this eager for a bitter wouldn't have heard of it if they live in or are planning a big visit to seattle
