Problem with Stone Brewing glasses

Discussion in 'Breweriana' started by rmank, Jul 27, 2013.

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  1. rmank

    rmank Savant (1,117) Mar 26, 2012 South Carolina

    Has anyone else had any problem with these glasses? I ordered a few directly from their site and 2 of the 3 see to leave whatever color paint (or whatever it is they use) on my hand. It's almost like a top clear coat wasn't used and instead leaves a chalky residue.
     
  2. ChugLife

    ChugLife Initiate (0) Aug 13, 2012 Colorado

    Which one specifically? I've used stone glasses for years and have never had that problem.
     
  3. PapaGoose03

    PapaGoose03 Grand High Pooh-Bah (6,057) May 30, 2005 Michigan
    BA4LYFE Society Pooh-Bah

    I suggest that you contact the brewery's store. I think they'd want to know about this.
     
  4. GardenWaters

    GardenWaters Initiate (0) Jan 8, 2012 Illinois

    Yeah, that it strange. I would probably contact the brewery and let them know. If it's the same paint that they use on their bottles, it contains cadmium which is toxic. I don't think that getting the ink on your hands is much to worry about, but regardless, you don't want the paint rubbing off the glasses you just purchased. Stone glassware is a work of art.
     
  5. rmank

    rmank Savant (1,117) Mar 26, 2012 South Carolina

    Thanks! I am going to email them about this problem...
     
  6. Luckytiki

    Luckytiki Initiate (0) Jul 15, 2010 Indiana

    I would try to get in touch with Melissa Bailey. She's generally my contact at Stone about all matters swag.
     
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  7. rmank

    rmank Savant (1,117) Mar 26, 2012 South Carolina

    Ruination Bitter Pint Glass and the IPA Pint Glass
     
  8. rmank

    rmank Savant (1,117) Mar 26, 2012 South Carolina

    Melissa is helping me out via email. She stated not to use a dishwashing additive such as "lemi-shine". I only hand wash my glasses with Dawn so I don't think this is the issue.

    Regardless, Melissa has offered to send me replacement glasses, no questions asked.

    Just another reason why Stone Brewing Co. kicks ass! Thanks Again Melissa!
     
    Luckytiki and Jazzwalker like this.
  9. Luckytiki

    Luckytiki Initiate (0) Jul 15, 2010 Indiana

    Glad to hear she helped you out!
     
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