Three Floyd's brew pub busy?

Discussion in 'Great Lakes' started by mnb, Aug 9, 2012.

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  1. mnb

    mnb Dec 19, 2008 Illinois

    Anybody know how busy the brew pub is on a Saturday night around 6:00 pm or so?

    A group of us are heading down there this coming Sat and I want to have some idea of the wait.

    Hopefully everyone will be at the great taste and not there.

    Thanks.
     
  2. apocalypsezombie

    apocalypsezombie May 12, 2012

    You should probably consider getting there between the 2-4 period. You'll still have to wait, but it won't be quite as bad.
     
  3. yeahnatenelson

    yeahnatenelson Feb 8, 2010 Illinois
    Beer Trader

    Not an exaggeration.
     
  4. mnb

    mnb Dec 19, 2008 Illinois

    Does your whole party have to be there to get seated?

    Meaning, could we drop someone off to get on the list and then the rest of us come a little later?
     
  5. yeahnatenelson

    yeahnatenelson Feb 8, 2010 Illinois
    Beer Trader

    Maybe, but if your group isn't there when the table is ready you're probably SOL.
     
  6. mnb

    mnb Dec 19, 2008 Illinois

    Do they actually ask if the whole group is there? If we have 5 and 4 are there they won't allow some in to join their friends?
     
  7. apocalypsezombie

    apocalypsezombie May 12, 2012

    They could care less. If your group is not there yet you are inside, they're going to make them wait in line just like everyone else. This is Three Floyds world, we're just living in it.
     
  8. evilc

    evilc Jan 27, 2012 California

    Sounds like they go to Toronado School of Customer Service.
     
    grachdar, DrAwkward82 and Redrover like this.
  9. apocalypsezombie

    apocalypsezombie May 12, 2012

    If you ever make your way to Three Floyds, you'll understand.
     
  10. evilc

    evilc Jan 27, 2012 California

    What if you have to get something out of your car - can't come back in? Is this because the place is setup poorly and has choke points with crowds?
     
  11. mnb

    mnb Dec 19, 2008 Illinois

    Well that sucks for sure. So that being said. If your group gets called and they are not all there, can you just continue to wait outside till they get there and still be at the top of the list or do you start at the bottom again?
     
  12. apocalypsezombie

    apocalypsezombie May 12, 2012

    why would you have to get something out of your car? All you need is your wallet and your cell phone.
     
  13. evilc

    evilc Jan 27, 2012 California

    I have forgotten my phone before in my car. I also have a wife who can't ever figure out if she is hot or cold and send me out to get her jacket.
     
  14. coffygrinder

    coffygrinder Nov 18, 2010 Illinois
    Beer Trader

    This place is terrible when it comes to customer service. Good luck on a sat
     
    WITTBEER likes this.
  15. apocalypsezombie

    apocalypsezombie May 12, 2012

    I've never had a bad experience. Ever.
     
    MarkIntihar and chanokokoro like this.
  16. evilc

    evilc Jan 27, 2012 California

    Would be hard with what's on tap
     
  17. apocalypsezombie

    apocalypsezombie May 12, 2012

    well, the wait staff aren't going to bow to you. If you respect them, they'll respect the hell out of you. Some people expect servitude.
     
    sleuthdog and chanokokoro like this.
  18. evilc

    evilc Jan 27, 2012 California

    I don't think "hey my wife is running a bit late, can she meet me at my table?" is expecting someone to bow to me. isn't that a little extreme? Also - where in the customer service/business world is it taught that the CUSTOMER must earn the SERVERS respect first? rofl
     
    Prager62 likes this.
  19. apocalypsezombie

    apocalypsezombie May 12, 2012

    I'm just talking about the service once inside. You can read about a lot of poor experiences people have had inside the brewpub.
     
  20. coffygrinder

    coffygrinder Nov 18, 2010 Illinois
    Beer Trader

    I guess when I tell them a keg of gumball head is bad, they taste it and agree it is bad and still ask us to pay for the bad beer its a little bogus. People there are ignorant just becasue if you leave they know more people are comming right behind you.
     
  21. apocalypsezombie

    apocalypsezombie May 12, 2012

    That's exactly right. They can pick and choose based off their experiences they're having as an employee because you're there for the product, not the service. The product keeps people coming back.
     
  22. evilc

    evilc Jan 27, 2012 California

    Place sounds like Dick's Last Resort in San Diego!
     
  23. apocalypsezombie

    apocalypsezombie May 12, 2012

    except A LOT more Metal!
     
    redblacks75 and cadizkyguy like this.
  24. coffygrinder

    coffygrinder Nov 18, 2010 Illinois
    Beer Trader

    No we didnt, it was bad. It wasnt that it was bad beer, it was the fact they wanted us to pay for the bad beer.
     
  25. apocalypsezombie

    apocalypsezombie May 12, 2012

    What was wrong with it?
     
  26. coffygrinder

    coffygrinder Nov 18, 2010 Illinois
    Beer Trader

    They told us that they didnt clean the keg lines in awhile and gumball head hasnt sold so well in the past week or so. Honestly I think it was just a bad batch, not the keg lines, If it was the keg lines it would have been in only or two beers, but thats just a guess, I dont know how long the keg lines are
     
  27. jeonseh

    jeonseh Oct 14, 2007 Indiana
    Beer Trader

    As these guys have mentioned, Saturday is absolutely the worst day to go. Not only is it packed for a Saturday, they usually have tours which brings even more people to the pub than would on a normal Saturday.

    Regarding the service, FFF has some peculiarities about getting in, long waits, etc. However, once inside, I've never had a problem with any of the servers or bartenders and I'm a pretty frequent customer.
     
    yeahnatenelson likes this.
  28. coffygrinder

    coffygrinder Nov 18, 2010 Illinois
    Beer Trader

    I do like the new beer buying location they got, it cuts down on traffic inside the bar
     
  29. Jose2412

    Jose2412 Feb 25, 2012 Michigan

    You all be careful bad mouthing FFF. 'bout to be a whole lotta butthurt in this thread with the quickness.
     
  30. MaxSpang

    MaxSpang Jan 28, 2011 Ohio

    I love FFF threads. Half the people hate on them, the other half sing their praise.
     
    gpawned likes this.
  31. Lansman

    Lansman Mar 19, 2011 Missouri
    Beer Trader

    FWIW, with regard to the waitstaff - was told last Friday by a server (not a bartender) that they are not told anything when it comes to details on upcoming beers or when a keg is/was/will be tapped, etc.

    The exact quote was: "I work here about 60 hours a week, and they keep us in the dark on any of that information because they don't want bad information being put out there."

    I don't know about you guys, but that makes a whole lot of sense to me. They aren't trying to be coy, they just don't want FFF employees putting out any misleading info. Cheers for that!
     
    MarkIntihar likes this.
  32. danimalarkey

    danimalarkey Mar 3, 2008 Illinois

    How big will your group be, exactly?

    And keep in mind, they're in an industrial park. There's nowhere really to go and wait (aside from your car). I mean, the war memorial is worth checking out, but it might be closed for the evening by the time you get there.
     
  33. mdomask

    mdomask May 27, 2012 Illinois
    Beer Trader

    Speaking of the tours...

    How early should one get there on a Saturday to actually get into a tour? I have a friend who wants to go on one, and I pretty much have resigned myself to getting there way before noon to guarantee a spot. The question is how early should we get there?
     
  34. Skull40

    Skull40 Apr 1, 2010 Indiana

    Just do what I do. Go at 11:30 a.m. on a weekday. I've done this about ten times. It has always been empty enough that I have sat on the same bar stool every time. Easy.
     
  35. thebigredone

    thebigredone Dec 19, 2011 Wisconsin
    Beer Trader

    Our service the one time I was there was excellent. Guess we were lucky.
     
  36. BrewmasterNate

    BrewmasterNate Dec 6, 2010 Illinois

    There is a misconception here between Three Floyds management and service.
    Their service has yet to fail me, whether there for a quick growler or an entire meal and several pints.
    Their management on the other hand can blow me. They are the ones who are creating the types of restrictions that won't let part of your group meet inside, release any info, determine the allocations of beer releases on any given day, and basically do whatever they want because "we're FFF, if you dont like it, leave". The bartenders and wait staff have always been knowledgable and as quick as they can be for such a packed high energy environment. I lost all respect for management with the way the Anniversary party was run and my own witnessing of Nick Floyd's arrogance. As I just entered the chain link fence I watched him barrel past a security guard, working his party, when the guard told him in as polite a way as possible to come get stamped for re-entry. Nick Floyd turned and stated "I own this fuckin place" and had all his shareholders laughing at the security guards expense. I understand you own this place and are proud, but why shame him instead of just responding in a normal manner that you are the owner? He acted like he was Hulk Hogan and everyone should recognize him and bow down to his greatness.
     
  37. birchholz

    birchholz Jul 21, 2010 Illinois

    If you want to do a tour, I would recommend getting a group together and seeing if they can set something up for you. We did this with our tasting group and they showed us around right away on Saturday morning when they opened. When the tour was over they had a table reserved for us in the pub and we had a nice lunch. It worked out great.
     
  38. evilc

    evilc Jan 27, 2012 California

    Wow, sounds like an awesome guy. Sounds insecure. The shareholders sound like asskissers. HAHhahha Spike YEah SPike Hahehhehe Whats Goign Spike?!!!! *pant* *pant*
     
    dvelcich likes this.
  39. mnb

    mnb Dec 19, 2008 Illinois

    I am only talking about a group of 5. Not a big deal I was assuming. We just plan to play it by ear and see what happens.....
     
  40. cadizkyguy

    cadizkyguy Mar 17, 2008 Kentucky

    You ask if the Three Floyds Brewpub is busy 6 pm on a Saturday... Does a dog have fleas??
     
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