Three Floyds Brewing Quality Control?

I'd drain pour 1 month old ZD too

 

I haven't had an off bottle. I've had some beers that were just bad, but not infected.

They aren't going to respond to you. They don't care.

It could be a plethora of reasons.

At one month, ZD has probably peaked anyways ;-)

 

This pretty much sums it up.

 

While they do make some incredible beer, Three floyds has to have the worst customer service I've ever seen. Think their motto is "Buy us, F@#k you"

 

It's simple...even if you like their beer, If you don't like them, quit buying their stuff.

 

I can agree with the OP, I have opened some fresh, day old bottles, and they have tasted off. I have also had many bottles where the caps were not sealed fully which led to a nice mess in my fridge. Mentioned it to a bartender there and he basically said well that sucks.... end of conversation. Still love their beers and will continue to support them, but something is going on.

 

Here we go again with the FFF bashing. If you're all so disappointed with their QC and/or customer service (or lack thereof), STOP BUYING FROM THEM!!

 

Don't be so quick to blame the brewery. Lots of things can happen between their dock and you opening a bottle. They are only one variable and I can all but guarantee they have the best quality control measures out of all the moving pieces. If your bottle didn't have a bottle date on it, then it wasn't the freshest available at the time of your purchase. FFF started bottle dating sometime in November on ZD six packs. It doesn't sound like freshness was the primary issue with your bottles but more time allows for more opportunity for things to go wrong.

As far as not getting a response, it's fairly common knowledge that responding to customers calls/emails/tweets/etc isn't part of their daily business model yet. Maybe it will be one day. No one thought they'd bottle date but now we have bottles with dates. Don't give up on them yet.

 

simple solution.

pay with credit card.
If they fail to respond, charge back purchase with credit card company and let FFF deal with your CC company.

 

FWIW I recently had 2 x 6-packs of 11/27/13 and 1 x 6-pack of 12/4/13 and all were tasty.

 

This may have been a joke, hard to tell, but CC companies won't dispute a purchase because you didn't like it.

 

I'm going to start off by saying I read only the title, because thats all i needed to read. If you don't buy it they have 9000 other people that will. Most people will say they don't care about you buts thats a lie. I had a few bad experiences a few years ago but once they start seeing you they will do everything they will to fix whatever issue you have.

 

All this "they don't care" stuff is BS. Give the business end a call. Leave a message. They'll get back to you. Bringing it up to a bartender and expecting a serious response is ridiculous. As if he has a clue what happened on the bottling line. Get with the program, people.

 

Anonymously put em on blast on an online forum, and your check will be in the mail.

 

Related topic- the bottle of Permanent Funeral I just bought has a bottle date on it, so perhaps they do give like one half of one fuck?

 

I've been supporting FFF for a long time. With the exception of Bubble Guppie I've always had good beer from them and have always had a good time/service at the pub.

 

My comment to the bar tender wasn't so that I would get something out of it. It was more of less one of those times where you were wondering if they have heard of a similar situation occurring, perhaps to even some of their own bottles that they bring home.

 

They've recently updated their bottling lines. Stuff like this is to be expected. I've gotten a few bottles that were flat; a few that tasted off (not infected) and many that had screwed up labels or were pretty much glued to the packaging. Give it time, it'll work itself out. That being said, continue to message them or call them with the issues. if they don't know, they can't fix it—production-wise and compensation-wise. But yeah, telling a bartender probably won't get you very far. Have you ever had a bartender there give a shit about anything you said? I haven't.

 

I had a sixer of Zombie Dust a couple of weeks ago that was definitely not right. I think it may have been Alpha King. I notice a lot of variation with ZD though, but I am 99% sure they sold me AK in ZD bottles.

And just for the record, I love all things FFF, but I think they may need to tighten things up a bit over there.