Three Floyds Brewing Quality Control?

They will absolutely dispute a purchase if what you bought wasn't 'right'.

 

Have you tried to dispute an alcohol purchase saying it didnt taste right, and unable to return the contents? Do you work for a bank? I do. I know the dispute process, I deal with it all the time. In situations like this, you got your product, and it is the correct product, so at that point it needs to be handled with the brewery or store. You can dispute anything, but the CC company goes back to the brewery or store, and if you don't have a leg to stand on, like in this case, the charge will stand.

 

Quality Control? Don't ya know? They're too metal to be bothered with QC. Or caring what their customers think. Of course, that won't stop people from buying their crap.

It's a good thing they brew nothing that I can't find a better replacement beer from a more respectable brewery. As a metal head it's hard for me NOT to support them, but they have finally pushed me away, for many reasons, but mostly due to their attitude.

 

Only every time.

 

I'm 99% sure you just have no idea what you're doing.

 

I scored two six packs of zombie dust last night from a friend who's sister got two cases four days ago.. I've been checking the carryout list everyday for weeks and haven't seen zombie dust.. did miss it? Or do they sometimes have zd and not put it on the carryout list?

 

you missed it. was on the list Thursday late afternoon.

 

Yes, the intitial Thursday list didn't have it then they updated it in the afternoon. It was on the Friday list too.

 

It's almost like they saved up $12K (or more) and bought a laser etcher so they could date. I don't think many people understand the cost of placing some numbers on a bottle.

 

Pretty sure I've had both beers to know the difference, but thanks for the dumb ass reply.

 

*long, drawn out, deep sigh*

 

LOVE the people who stop by once or twice year. They are clearly qualified to assess when the bartenders or staff give or don't give a shit. Maybe the employees get tired of the drunken boobs throwing down with them because they have read reviews of how bad service is. If you approach them as the decent people they are, you'll get better results than trying to match an imagined attitude.

 

Just to clarify....

The staff is known to have a crappy attitude and so people go in there assuming they will be treated with a crappy attitiude, as a result the staff treats the customers like crap and give bad service.

Makes sense.

 

As far as bartenders go, the ones that work at Three Floyds really aren't bad guys. I usually stop by when I'm passing through on I-80/I-94, which recently has been anywhere from 2-3 times a month to once every few months. Lately I've been seeing Jason around and he's a guy who always offers me a handshake when I get in and leave at the bar and is always checking to make sure I have something in my glass. So as far as I'm concerned, the bartenders are solid and upstanding citizens. Don't know if I can say the same about the guy at the carry-out kiosk, but that's neither here nor there.

HOWEVA, that has zilch to do with the bottling line. Why the !@#$ should the bartenders know what's going on with the bottling line?

 

Not really. That clarification only applies to people who rarely go there. Even a semi-regular receives outstanding service...always.

 

I've spent a lot of time at FFF. Most of the employees are extremely friendly. There are a couple of bartenders that always seem to act shitty towards customers. The people working the door and kiosk seem to be in bad moods more often than the bartenders, but they have to deal with more bullshit than the bartenders and probably don't make much in tips (or have control over how much the tips are for).

I would rate their customer service below average, but it doesn't seem like the entire staff is out to get me like a lot of people on BA seem to think. It's never been bad enough to detour me from visiting the brewpub or buying their beer.

 

I've purchased a lot of FFF beer and as far as quality goes, I've never been disappointed (other than the one rabbid rabbit I bought). Just one man's anecdotal reports, so take it with a grain if salt.

 

All of the times I've been there I've never seen or heard any staff member be rude.

I wonder about the people who make these claims were they rude so a staff member throws it right back at em? That wouldn't make it right but....

 

Assuming you poured it into a glass, it should be pretty easy to tell if you got the wrong beer.