Tipping for Growlers

Discussion in 'Beer Talk' started by Hardcore, Oct 30, 2012.

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  1. Kinsman

    Kinsman Maven (1,457) Aug 26, 2009 Nevada

    I agree, it's the industry that needs to change but making $4.95/hour doesn't give anyone license to do a poor job.
     
  2. MasterSki

    MasterSki Grand Pooh-Bah (4,848) Dec 25, 2006 Canada (ON)
    Mod Team Society Pooh-Bah Trader

    Yes I understand that they make more, because the system is based on obligatory tips. If you followed Kinsman's logic where the tip is only for good-to-excellent services, the employer would be forced to offset the dearth of "anticipated" tips to ensure the employee earns minimum wage at which point the employee gets fired for costing the business too much. This just leads to constant employee turnover and even worse service.

    Studies show that compensation models like this (i.e. $ for performance) don't work very well. Why do you think incentive-based pay for teachers failed miserably? You're better off giving the employees a higher base wage, and then threatening to lower it if they fail to meet certain goals.

    See http://www.economics.harvard.edu/faculty/fryer/files/enhancing_teacher_incentives.pdf

    I'd experiment with a system that gives employees a base wage of $10-12/hr. Tips would go into a communal pool, and if certain metrics aren't met in an evening, the wage is reduced by increments - stuff like complaint/customer ratio, gross/tip ratio, etc.
     
  3. MasterSki

    MasterSki Grand Pooh-Bah (4,848) Dec 25, 2006 Canada (ON)
    Mod Team Society Pooh-Bah Trader

    I would expect half as good a job as I would from a server making $10/hr. You get what you pay for...
     
  4. yemenmocha

    yemenmocha Grand Pooh-Bah (4,116) Jun 18, 2002 Arizona
    Pooh-Bah

    I'd argue teacher situation isn't sufficiently similar for a strong analogy here. I think the server pay has a rather small range of fluctuation compared to decades past because now the social norm is that they are entitled to those tips and people view it as more obligatory than gratuitous. That's why, I think, we currently have such bad service because the servers know people will give the obligatory 20% even for mediocre service but often not much more for stellar service. So why give stellar service? We don't have the same degree of incentives for tips like we used to in the past.

    Also, people today are significantly less likely to stiff the server for poor service than in the past - at least in my many experiences and frequent conversations on this.
     
  5. yemenmocha

    yemenmocha Grand Pooh-Bah (4,116) Jun 18, 2002 Arizona
    Pooh-Bah

    Kindly disagree. I think it could possibly be better. Too many are chasing these high wages relative to other jobs in this part of the labor market - especially those who are not really "people persons" who enjoy this kind of interaction with others. Too many do it even though they don't like it, or don't really have the personality & skill set that matches up nicely. If those wages weren't so high relative to alternatives, I think we would see a greater percentage of people doing it who really like it... and not because it pays twice as much as working at the mall.
     
  6. dmoser

    dmoser Initiate (0) Sep 11, 2009 California

    The incentive for stellar service is that the server/bartender should want return business.
     
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  7. MasterSki

    MasterSki Grand Pooh-Bah (4,848) Dec 25, 2006 Canada (ON)
    Mod Team Society Pooh-Bah Trader

    So what you're basically arguing is that if we give servers lower base wages and tip them less, we'll get better service? Good luck with that...
     
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  8. bryanole27

    bryanole27 Initiate (0) Jun 24, 2011 North Carolina

    My thoughts exactly. It's like $2. That is how people in the service industry make their money. Rationalize all you want, but you're cheap.
     
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  9. Zhiguli

    Zhiguli Initiate (0) Jul 12, 2012 California

    Just the hotties
     
  10. RedBeeron

    RedBeeron Initiate (0) Jul 7, 2012 California

    The entitlement in this thread is strong.

    Having worked in the service industry, I tip everywhere that tipping is encouraged. I probably value my couple bucks less than the person providing me service.

    Tipping frequently at an establishment you visit regularly brings with it intangible fringe benefits. I've been able to get multiple growler fills of beer that "aren't available" for growler fills. Deliberately under charged, or not charged at all on occasion. All sorts of good things happen when you're generous with the people that handle your beer. Though this is a bit skewed as CA growler laws are asinine; the people that fill my growlers are the same people that will pour my pints.
     
  11. BBThunderbolt

    BBThunderbolt Grand High Pooh-Bah (7,846) Sep 24, 2007 Kiribati
    Pooh-Bah Trader

    Yes.
     
  12. stayclean

    stayclean Initiate (0) Mar 17, 2012 Wisconsin

    All I can think of when reading this thread is

    [​IMG]

    I would tip for a growler to-go if bars did that here.
     
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  13. jcreegan

    jcreegan Initiate (0) Aug 12, 2010 Florida
    Trader

    I agree- particularly if it as at a brewery's tasting room.
     
  14. BBThunderbolt

    BBThunderbolt Grand High Pooh-Bah (7,846) Sep 24, 2007 Kiribati
    Pooh-Bah Trader

    I was going to post the Steve Martin tipping scene from "My Blue Heaven". Where he tries to tip the stewardess, she says they don't take tips, and Steve says, " I tip everybody. That's my motto, tip everybody". But it wasn't on YT.
     
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  15. Nicolay3535

    Nicolay3535 Initiate (0) May 1, 2012 Florida

    It only pays to keep folks that take care of your beer happy, what if you don't tip and and the next time you come back that tender screws around while filling your growler by dumping a little anthrax in the fill. Don't mess with the people that handle the stuff you consume, or you will pay more than a buck or two.
     
  16. jbeezification

    jbeezification Initiate (0) Jun 6, 2012 Texas

    I was at the Petrol Station here in Houston and ordered a growler of (512) Pecan Porter, so they poured about 6 ounces in and it floated so I asked for another beer and about 8 ounces in it floated. I finally ended up getting a fill of DFH India Brown (I was taking it to a party of BMC drinkers and their wives/ girlfriends). It was a 64oz growler and I tipped $7.

    I need to add that the females enjoyed the beer way more than their boyfriends.
     
  17. franklinn

    franklinn Initiate (0) May 29, 2012 Vermont

    I work in the industry, so my opinion might be skewed.. Anyway, if you're too cheap to tip someone serving you, you suck :slight_smile:

    I don't tip cashiers, and I don't tip the guys at HF when I fill growlers. That's a retail situation. If bars could fill growlers here, I'd be tipping on those. It's just cheap to think you shouldn't tip your bartender or server just for doing their job. My baseline is 20% for average. I'll tip lower if the service is terrible and over if it's great. A dollar or more on all beers at the bar.
     
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  18. yemenmocha

    yemenmocha Grand Pooh-Bah (4,116) Jun 18, 2002 Arizona
    Pooh-Bah

    Basically no, that's not what I'm saying. If their pay was mostly based on potentially fluctuating tips based on performance then we would get better service. No good luck needed. I know what result I'm going to get if the base wage is high and there's an almost automatic 20% tip as the norm for patrons regardless of service - the pathetic service norm that we experience now.
     
  19. feloniousmonk

    feloniousmonk Grand Pooh-Bah (3,549) Nov 14, 2002 Minnesota
    Pooh-Bah

    I have a customer who frequently quotes that, but he says it's "I believe in over-tipping." And he does, bless him.
     
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  20. MasterSki

    MasterSki Grand Pooh-Bah (4,848) Dec 25, 2006 Canada (ON)
    Mod Team Society Pooh-Bah Trader

    This is an exceedingly quixotic perspective. Most servers aren't educated enough to understand the rationale behind your stance. You're welcome to refuse to acknowledge our current societal norms, but your approach does nothing to correct the problem - you merely invite disdain and future poor service from those serving you, as they will assume you are cheap rather than principled. I suppose you could give a long-winded speech to your next server explaining that you gave no or little tip because the service was merely adequate, but I don't think he or she would find you very compelling.

    Accept things for how they are - the service industry has passed on server wages to the customer in the form of an obligatory 15-18% surcharge. It's basically an honor system enforced tax. Heck, they automatically add it for large groups. You're just tilting at windmills by trying to convince yourself otherwise...
     
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