Tipping for Growlers

Discussion in 'Beer Talk' started by Hardcore, Oct 30, 2012.

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  1. RedBeeron

    RedBeeron Initiate (0) Jul 7, 2012 California

    Admittedly the sample size is small, but based on the comments here, a 20% (or any?!) tip is by no means the norm. And at least, based on anecdotal evidence, tips definitely fluctuate wildly from shift to shift.

    What norm's need to bear in mind is that the person serving you probably has a decent read on people and body language, and can (generally) tell when a table/patron is looking for excuses to stiff on the tip or doesnt have plans to tip at all. Given that as a server or bartender, tips make up the vast majority of your income and you have a finite amount of time/attention/charm to dispense, there is (almost) zero reason to spend your finite resources on a table/patron that doesn't plan to compensate you accordingly. There is definitely a degree of triage that occurs with most experienced servers/bartenders. This shouldn't mean that your server treats you like shit, or completely disregards you (my own professional integrity coming through), but this does mean that you get de-prioritized. At least for stable or successful business', not every patron is one that you want to retain.

    Thats why, in a bar scenario, the +ev play is to tip generously on your first round and move to a more reasonable amount every time you order after that. You'll (generally) receive priority, and the person serving you is more likely to remember you if it's an establishment that you either frequent or plan to frequent.

    Expecting the bar/restaurant industry to pay a competitive wage is as reasonable as expecting breweries to move away from premium priced bombers of average product, only more fanciful in that at least in the craft beer scene, the market is young enough to eventually sort itself out.

    tl:dr you catch more flies with honey (and a few bucks) than you do with vinegar (and no bucks).
     
  2. RedBeeron

    RedBeeron Initiate (0) Jul 7, 2012 California

    Also worth mentioning, there's a higher end restaurant/craft beer bar that clearly states on the menus that they charge a 3.5% gratuity on all checks for the back of house service staff. Were they to instead pay their employee's more, the cost of your meal would increase well above that 3.5% in order for them to maintain profit margins.

    I'd rather pay 40 on a check and tip 8-10 bucks than pay 50+ on a check for the same meal.
     
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  3. Bluecane

    Bluecane Initiate (0) Dec 30, 2011 New York

    Maybe you didn't tip enough! :stuck_out_tongue:
     
  4. tewaris

    tewaris Initiate (0) Jul 14, 2009 Minnesota

    What? I think you're confusing Town Hall with MN.
    ---
    I'd tip if the growler was being filled in front of me, maybe not 4 dollars (for 4 drinks in a way), but a couple at least. Sometimes I tip at Town Hall, sometimes I don't.
     
  5. brewbetter

    brewbetter Initiate (0) Jun 2, 2012 Nauru

    I've always tipped at the breweries' tap rooms and I haven't tipped at stores (I don't think it's even possible at a store unless you just hand the guy some cash, which would be awkward as hell). In general though, I don't support tipping on to-go stuff.
     
  6. BearsOnAcid

    BearsOnAcid Pooh-Bah (2,239) Mar 17, 2009 Massachusetts
    Pooh-Bah

    They give me service for about a minute so no I won't tip them. I like to draw boundaries before going tip crazy like everyone else in this country.
     
  7. MasterSki

    MasterSki Grand Pooh-Bah (4,848) Dec 25, 2006 Canada (ON)
    Mod Team Society Pooh-Bah Trader

    Isn't filling a growler considerably more work than filling a pint glass?
     
  8. BearsOnAcid

    BearsOnAcid Pooh-Bah (2,239) Mar 17, 2009 Massachusetts
    Pooh-Bah

    Not if they wait on me the entire time I sit at the bar. Some places I go to they just throw the growler under an open tap and come back after foam starts pouring out.

    Also, I'm from MA so I don't know much about growlers in bars.
     
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  9. MasterSki

    MasterSki Grand Pooh-Bah (4,848) Dec 25, 2006 Canada (ON)
    Mod Team Society Pooh-Bah Trader

    Same with IL. Basically I give $1-2 at a brewpub/bar and $0 at a brewery/retail store. The person in the former situation is being paid server wage, while the person in the latter is being paid retail wage. I treat it as if I were ordering a beer, and if the server sees my empty growler and chooses to give me lower priority because I'm not judged as a 'tipping' customer then I will gladly prove him or her right. Also - demerits for short fills or shoddy pours, just like regular beers.
     
  10. yemenmocha

    yemenmocha Grand Pooh-Bah (4,116) Jun 18, 2002 Arizona
    Pooh-Bah

    Goodness gracious there's nothing quixotic about it. If pay was more tied to actual performance then we would get better service. But it isn't. Too many customers just tip the perceived norm of around 20% even when things aren't so great.

    It's even worse for the $1/beer rule when standing at the bar. People put up with being ignored or other bad service and tip the $1 anyway. These bartenders and servers are accustomed to this. Why go the extra mile for great service when you stand a good chance at around 20% anyway, or the $1/pour anyway? There isn't sufficient incentive now because the base pay of hourly + tipping norms produces a sum that is pretty good for what the work involves.
     
  11. yemenmocha

    yemenmocha Grand Pooh-Bah (4,116) Jun 18, 2002 Arizona
    Pooh-Bah

    I agree with you.

    But the inference should go in the other direction.

    Bartending has little resemblance to what it used to involve, especially at "beer bars" where the vast majority of work is just pouring pints. No knowledge of hundreds of drinks, no knowledge & skill of how to make them carefully, etc. As I've said many times in the past they're just "pour people" now. Yet they enjoy the benefits of a distorted gratuity system. Great job at that stage in one's life, especially compared to alternatives.
     
  12. JulianB

    JulianB Initiate (0) Feb 1, 2012 South Carolina

    My standard thing to do at bars is open a tab with a credit/debit card and tip at the end of the night based on the percentage, not the whole "$1/drink" way.
     
  13. Steasy66

    Steasy66 Initiate (0) Feb 23, 2012 Minnesota

    Never seen a growler being filled in MN, I've only ever exchanged empties for fulls. Who in this state actually fills growlers to order?
     
  14. yemenmocha

    yemenmocha Grand Pooh-Bah (4,116) Jun 18, 2002 Arizona
    Pooh-Bah


    I love the amateur profiling confession. Didn't realize it was so common.

    Looks like I won't be going out with those friends who bring their toddler to the brewery restaurant. Talk about pre-judgment! Wow.
     
  15. MasterSki

    MasterSki Grand Pooh-Bah (4,848) Dec 25, 2006 Canada (ON)
    Mod Team Society Pooh-Bah Trader

    Your approach won't change anyone's behavior. If you attempt to acknowledge average service by giving no tip, the server will thinks you're a jerk. If you attempt to acknowledge exemplary service by giving a 15%, the server will merely think you're cheap. You can't un-ring the bell on what is considered 'standard'.

    Presumably the servers will go the extra mile in order to receive tips in excess of 20% or $1/beer - I've certainly given more for excellent service. You merely have to accept that those values are expected 'taxes' on being served food and beverage. If you choose to ignore this you merely invite future poor service, as the servers assumes you are cheapskate - there's no way for them to know your thoughts on the issue.

    You're welcome to hold fast to your perspective on this issue, but it's pretty unlikely things are going to suddenly revert to the 'good ol' days' when 'a gratuity was really a gratuity'. You're not presenting an actionable solution - you're merely being the cranky codger who refuses to get with the times. If you don't like the current societal norms there are plenty of options for you - a) move somewhere more consistent with your worldview, b) stop frequenting establishments that expect gratuities, c) start a large-scale advertising campaign to change the perspective of millions of Americans, or d) accept that fact that 90% of people will consider you cheap and continue as is.
     
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  16. jzeilinger

    jzeilinger Grand High Pooh-Bah (8,847) Dec 4, 2004 Pennsylvania
    BA4LYFE Society Pooh-Bah Trader

    I just go for the generic 20% tip, growlers take some time to fill (properly), and since they do, I like to enjoy of good glass of something while I wait.
     
  17. RedBeeron

    RedBeeron Initiate (0) Jul 7, 2012 California

    If you think kids are a signal for bad tippers, you really are too far removed from the reality of the profession for anything anyone says to have an impact.

    I also see it as a weakness of your argument that of everything expressed, you focus on "amateur profiling confession" . Because clearly nothing else was relevant or refutable?
     
  18. yemenmocha

    yemenmocha Grand Pooh-Bah (4,116) Jun 18, 2002 Arizona
    Pooh-Bah


    :slight_smile: You did describe, quite well, that servers are engaging in some sort of amateur profiling of who is going to be a good tipper (and worthy of better service) and who isn't. It was one of the most entertaining points I've read on this topic in all of the tipping threads in years. And I suppose all of the servers I know must be wrong when they tell me it is a general stereotype that tables with kids demand more effort and tend to tip less, especially on the nights when kids meals are free.
     
  19. Zhiguli

    Zhiguli Initiate (0) Jul 12, 2012 California

    The additional(marginal) time cost for filling a growler should be burdened by the brewer in the compensation arrangement. Tips are for service, not for takeout items. The rest of the world works on this model. Only in the super business minded US and A is the burden passed on to the customer. Culturally speaking. Tips are just that... Optional.... No need to frown upon tipping practices below yours.
     
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  20. yemenmocha

    yemenmocha Grand Pooh-Bah (4,116) Jun 18, 2002 Arizona
    Pooh-Bah

    I love the cranky codger name. Happily accepted.

    Actually a lot of people are sick of the entitlement mentality in the service industry. A lot of people think tipping has gotten out of hand. I'd wager I'm not in the minority on those two points. You can cast me as being out there with some obscure or "quixotic" view but it's just not the case.

    I'm raising awareness and frequently people have expressed opinions similar to mine in person and from quite a few on the boards. Solidarity is often a good thing, and it does change behaviors.
     
    EconomicIrony likes this.
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