trade issues with Abrasive

Discussion in 'Trade Talk' started by Raisingfable, Jan 25, 2015.

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  1. mythaeus

    mythaeus Pooh-Bah (2,074) Jul 22, 2013 Pennsylvania
    Pooh-Bah Trader

    You know how active I am, Mark, but this thread was the first I heard about this batch of Abrasive problem and this isn't the only trading venue I used. I don't lurk in the beer release forums much at all.

    As for opening beers before shipping, unless it's a whale or for something I can't re-send, I will open the beer, especially if it's an IPA. Of course, my boxes nearly always go out around the same time as my trade partners'. I hope my trade partners aren't petty enough to make me ship easy to replace stuff back and would be able to work something out with me for replacement beers instead.
     
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  2. jshusc

    jshusc Pooh-Bah (1,654) Aug 16, 2013 South Carolina
    Pooh-Bah Trader

    This seems an opportunity to potentially make a long time trading partner and to perhaps earn some good beer karma. Do you have to resend more cans? I don't think so. Should you? Not sure I'd even go that far. Can you? Well, that's an easy answer. You have the opportunity to make someone happy about the beer you tried to send them. Sometimes you gotta take those opportunities, and they usually work out for the better in the long term.
     
  3. EJJ1848

    EJJ1848 Initiate (0) Jun 24, 2013 Minnesota

    What I find most troubling, is that @lonewolfcry started a thread on here about the QA issues and it subsequently got reported and taken down. Yes, not all cans are affected, but it appears enough are to cause concern.
     
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  4. lonewolfcry

    lonewolfcry Pooh-Bah (1,994) Dec 7, 2007 Minnesota
    Pooh-Bah Trader

    I knew this would return to this forum.

    As @EJJ1848 stated above, I created a thread early last week warning would be traders about the QC issue surrounding Abrasive and attached a link from a Surly rep admitting the problem. Since then, Omar - owner of Surly - has also addressed the Midwest thread (now posted in this thread by @johnyb - 4th post).

    The mods took my post down within hours, citing it was already covered in the Abrasive thread in the Midwest forum.

    When the thread was deleted, I took matters into my own hands and started warning people both ISO & FT Abrasive that there was an issue, and it would be in both parties best interest to wait until Surly had resolved the issue.
    I warned numerous traders who had posted in ISO: FT: for 2 days hoping that by then the word would've gotten around enough.

    The word would've reached a Hell of a lot more people had my original thread not been deleted.
     
    #24 lonewolfcry, Jan 26, 2015
    Last edited: Jan 26, 2015
  5. Beer4B

    Beer4B Initiate (0) Feb 28, 2014 Florida

    Don't bother trying to get them sent back and waste more time and money.

    My cans have been way under-carbed but they are more then drinkable, still very good.

    If I was the BA on the other end I would send you your beers and a few more and ask you to mail another 4-pack once the issue is resolved.

    Win-win.
     
  6. Raisingfable

    Raisingfable Crusader (468) Nov 11, 2014 Minnesota

    He has not, but that was expected as I was a new trader and had only 1 IP trade at the time, so I was shipping first. He said he opened a can, and it was flat, then decided to poke around on the web for some explanation and he must have came across the Abrasive thread.

    I did request that he send the unopened cans back, asking him to leave out any extras to not waste money, but apparently they all 4 have been recycled, receiver told me this morning. So I have nothing to attempt to get a refund. We never discussed him opening all of the cans, or even a second can, and now they're gone. I'd be more than happy to send a complete replacement 4pk if he hadn't told me he recycled them all before communicating with me about the next step.
     
  7. treznor

    treznor Pooh-Bah (1,814) Dec 20, 2006 North Carolina
    Pooh-Bah Trader

    So were the other 3 flat as well? It's been very rare, from what we've seen in the Abrasive thread, that all 4 cans in a 4-pack are flat. Usually its only one, maybe two.
     
  8. Raisingfable

    Raisingfable Crusader (468) Nov 11, 2014 Minnesota

    Hmmm...interesting. Thanks for the info @treznor
     
  9. jrnyc

    jrnyc Grand Pooh-Bah (3,012) Mar 21, 2010 New York
    Pooh-Bah Trader

    What is he proposing to do? Will he be sending you your box?
     
  10. tommyz

    tommyz Initiate (0) May 28, 2007 Michigan

    When he received your package, he should have sent immediately....I mean is he holding you "hostage" until you resend? Also, he should not have "recycled" those...If he saw that there were problems with it, then he should have saw that they were taking care of this problem...Maybe im missing something here
     
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  11. jrnyc

    jrnyc Grand Pooh-Bah (3,012) Mar 21, 2010 New York
    Pooh-Bah Trader

    In the strictest sense of the trade, the receiver got his beer, he needs to send you your beer. The fact that it was flat is not your problem. Now as has been said already in the spirit of good faith you guys can work something else out, great.
     
  12. Raisingfable

    Raisingfable Crusader (468) Nov 11, 2014 Minnesota

    He is going to send fewer beers than were agreed upon in the original trade.
     
  13. jrnyc

    jrnyc Grand Pooh-Bah (3,012) Mar 21, 2010 New York
    Pooh-Bah Trader

    Are you good with this?
     
  14. JohnGalt1

    JohnGalt1 Grand Pooh-Bah (3,880) Aug 10, 2005 Idaho
    Pooh-Bah Trader

    I have 300+ trades and this thread is the first time I've heard of Abrasive having carbonation issues. Folks should probably not assume that all of us live and die by these forums. I typically glance at topics until I find one that currently interests me, otherwise I don't open them much anymore.
     
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  15. Raisingfable

    Raisingfable Crusader (468) Nov 11, 2014 Minnesota

    He was holding off until Monday (today) to avoid the beer sitting in a truck overnight in the middle of MN winter. Yeah, I still can't explain why he would have recycled the cans @tommyz . It makes me wonder if he's taking advantage of the situation. I can only trust that he's not, but after the cans were all gone it makes me wonder.

    I mean, if you buy a 6pk/4pk from a liquor store and the first one is bad, and maybe the second one is bad as well, do you open up the third, fourth, fifth, sixth? No, most people would stop and take it back to the store. And in a trading scenario, I would hope that the receiver would at least communicate with the sender about what to do before they all have suspiciously been disposed of. That's what is missing here for me.

    In good faith, I am willing to accept fewer beers than agreed upon, but I can't say I didn't wish for the opportunity to get the $17 4pk refunded and send him some freshies if there's second run or just another 4pk. Much less desirable to do that now.

    Like @treznor said...
     
  16. exitmusic00

    exitmusic00 Initiate (0) Mar 15, 2010 Oregon

    I don't typically chime in on these types of threads, but...wow. You did not knowingly ship him flat/undercarbed/whatever beer, and yet you're basically being punished as if you had. It boggles my fucking mind that someone would agree to a trade, only to remove bottles - and essentially renege - because they received flat beer. Or infected beer. Or shitty beer. It doesn't matter - he needs to ship what was agreed upon.

    As others have stated, good form on your end would be to ship him another 4-pack...it's not your responsibility, but it's best practice.
     
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  17. markgugs

    markgugs Initiate (0) Dec 20, 2006 New Jersey

    yeah I have to say, the turn this took sucks, and for the OP. I said earlier I would have opened one and drank it because I did know about the carb issues, but I would also have talked through a reasonable and fair conclusion with my trading partner and not "recycled" the remaining 3 beers

    @Raisingfable do you know which beers he's now NOT sending? I'd like to send you these beers, or an equivalent that I can get. And I'd also like you to BM me the trader's name so I know to not trade with him or her
     
  18. jshusc

    jshusc Pooh-Bah (1,654) Aug 16, 2013 South Carolina
    Pooh-Bah Trader

    I tend to agree. Also, @Raisingfable, can you bm this trader to me as well? I don't think it's a callout situation, as apparently you both agreed, but it doesn't seem right to me. And I like to trade with the "right" folks on here.
     
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  19. bahnfire

    bahnfire Initiate (0) Jan 17, 2011 Vermont

    I don't agree with what is happening to the OP here at all. @Raisingfable is absolutely getting taken advantage of. Receiving a flat or otherwise sub-par beer happens in trading all the time. The OP could have made it right by returning the bad beer to Surly and getting replacements, but the other trader chose to open and dispose of all the offending cans for some reason, eliminating that as a possible resolution. You sent all the beer you agreed to, you are owed all the beer you agreed to.

    Now if this was a growler you were shipping and that leaked significantly or otherwise arrived flat I would say you need to replace it no question, as that is one of the risks you take shipping growlers. But the other person would still owe you whatever the agreed upon beers were.

    OP please BM me the name of the trader in question here so I can avoid them as well.
     
  20. markgugs

    markgugs Initiate (0) Dec 20, 2006 New Jersey

    I agree with this 1,000%
     
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