Trading communication etiquette

Discussion in 'Trade Talk' started by mythaeus, Nov 26, 2013.

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  1. mythaeus

    mythaeus Pooh-Bah (2,074) Jul 22, 2013 Pennsylvania
    Pooh-Bah Trader

    Having been trading for about 3-4 months and done quite a few trades, something really bothers me that I feel I should bring up for discussion: BA who don't respond after posting FT when contacted.

    Now I know some people are busy, others may be FT that are attractive and get a lot of responses; however, I'd say about 2 out of 10 inquiries go un-replied, and often for exact beers they are looking to trade for or simple straight-forward trades. People who traded with me know that I make a very conscious effort to be as detailed, but concise, as possible with my messages. With the exception of 1 time, I don't offer up beers that was not in the ISO part of the ad.

    Communication is the key to establishing and maintaining a relationship, something I often look for when I decide to trade with someone. I don't think I ask for anything unreasonable or irrelevant when establishing initial contact. I take my time to write, so I expect a small courtesy in return. All I really ask for is a simple "Sorry, trade is closed" or "Working it out with someone else", etc. For my part, if I posted an ad, I make it a point to respond to every message received.

    In any case, I made mental notes of those who didn't respond and have decided to not contact them again for future trades. I had a case when the BA just abruptly stopped responding for apparently no reason. When he posted a question about something and I knew the answer, but decided NOT to waste my time on responding. I do the same with threads started by BAs who didn't respond to my PM regarding trades.

    What are some of your experiences and thoughts regarding this? Am I expecting too much and/or being unreasonable?

    Al
     
  2. evilcatfish

    evilcatfish Pooh-Bah (2,116) May 11, 2012 Missouri
    Pooh-Bah Trader

    I pretty much agree. I try to respond within 48 hours and If a deal is already done or I'm not interested I let them know and move on.
     
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  3. ShanePB

    ShanePB Initiate (0) Sep 6, 2010 Pennsylvania

    Al, I agree. I admit, there are times where I get overwhelmed with responses and some people slip through the cracks - it happens. I do try to make a valiant effort and it's frustrating not receiving anything, even a simple "This trade is completed."
     
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  4. bahnfire

    bahnfire Initiate (0) Jan 17, 2011 Vermont

    I try to respond to everyone who BMs in response to an ISO. On the flip-side I've sent plenty of BMs in response to ISOs with no response, even when offering exactly was the person was looking for. I find it odd more than anything when I don't get a response, but it doesn't really bother me. I've also noticed a big increase in unsolicited trade offers in the past few weeks and I'm not as good about responding to those.

    On a related note, I know for a fact I got a BM from the OP at some point in the last few weeks and it got lost in the shuffle of messages. But by the time I noticed and went to respond he'd already left the convo. I don't recall what it was in regards to as the convo has since been deleted. No hard feelings!
     
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  5. mythaeus

    mythaeus Pooh-Bah (2,074) Jul 22, 2013 Pennsylvania
    Pooh-Bah Trader

    Yeah, those are the ones I was bothered about, the exact/near-exact beers ISO.

    I can't recall what I sent you, but I'm pretty sure it's not regarding a trade. I think it may have been something about looking for a connection with HF access, which I was not expecting any response so it's not a problem. I leave conversations without responses after a week, give or take, because I run out of of inbox space.

    Al
     
  6. EJJ1848

    EJJ1848 Initiate (0) Jun 24, 2013 Minnesota

    I think your expectations are a bit too high. Being a recent college grad I had sent countless resumes out, did I expect a personal email or call saying sorry we aren't interested, or sorry this is already filled? No. Would it have been nice? , Yes of course! Unfortunately I'm being a realist rather than an idealist.

    Now I understand replying takes 30 seconds, but As an OP inbox may be flooded

    This after all is beer, no need too feel slighted if someone doesn't respond to your initial request.
    However, if you are in talks with someone and they just stop responding I can see how that is annoying
     
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  7. mythaeus

    mythaeus Pooh-Bah (2,074) Jul 22, 2013 Pennsylvania
    Pooh-Bah Trader

    I hear ya. Unlike random applicants and prospective employers, the trading forum is small and the nature of it is more "personal". Trading, to me, including building a potential relationship as well; and, that traders will continue to cross paths as long as they are members here and they are trading. Outside of trading, we interact in other ways as well, so I think it demands a little more courtesy than taking shots in the dark, almost 1-way, with competing candidates.

    I think we usually know what a great trade/offer is, so if it's one of those that I know the line is "out the door" to trade, it doesn't bother me. It's the more straight-forward ones as I have conveyed that bug me.
     
    FleetwoodMatt likes this.
  8. maximum12

    maximum12 Grand Pooh-Bah (4,686) Jan 21, 2008 Minnesota
    Pooh-Bah Trader

    Trading is a time-consuming hobby.

    I don't want to trade with anyone who can't spend four seconds typing "Thanks, all set". Even if it has to be typed (or copied/pasted) twenty times.
     
    4truth, montman, cayenne and 5 others like this.
  9. creepinjeeper

    creepinjeeper Initiate (0) Nov 8, 2012 Missouri

    I am new to trading, but have been a BA for over a year now. I have tried to learn as much as I can in the forums before I entered the world of trading. Besides effective packing, the other thing I have learned from you all is communication and honesty are the cornerstone of an excellent trade. All of the people I have traded with have been great with this. It builds trust and a lasting trade relationship.
    Granted, I have never posted in the FT/ISO forums. I also don't have the massive amount of trades that some BA's have going on. All of my trades have come from the "Post A Pic Of Your Latest Haul." forum. I will be totally honest in what I can get, if I can get it, when I can get it, if I have "one" but it is for my personal consumption, etc. It only takes a few minutes to do this. Regardless of all of that, a simple BM speaks volumes. You can always elaborate later, when time allows. I am far from being an expert, but I know what has worked for me so far. The last thing I would want is a fellow BA to ever regret trading with me.
     
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  10. mythaeus

    mythaeus Pooh-Bah (2,074) Jul 22, 2013 Pennsylvania
    Pooh-Bah Trader

    Absolutely! Had a first-time trader a couple of days ago asked me if Parabola if enough to get 2x Backwoods Bastards. I told him depending on how much he paid for it, I'd think at least 3 (I paid $5/ea for BWB). He then told me that he paid $25 for his Parabola so we worked out a $4$. I'm upfront with what I paid for my stuff and never expect more from the other person (unless rarity is involved).
     
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  11. SammyJaxxxx

    SammyJaxxxx Initiate (0) Feb 23, 2012 New Jersey

    I find it incredibly annoying when the recipient of a trade box doesn't acknowledge that it was received safe and sound. I can check the tracking and see it was received. But that doesn't tell me that everything arrived safely.
    Also, a "Thank you for the great extras that were on my want list" doesn't seem like too much to ask for.
     
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  12. cavedave

    cavedave Grand Pooh-Bah (4,157) Mar 12, 2009 New York
    In Memoriam Pooh-Bah Trader

    I have zero patience for this either. In fact it just happened to me, and it was during a cold snap so there was genuine concern if it arrived safely. Not only that, the guy decided I should send first and never mentioned nor asked that in negotiations.

    Thank you's? This apparently is some old custom that folks don't believe in any more.

    @mythaeus in the old OP mentioned a 2 out of 10 non reply rate. I'd wager it is more like 5 out of 10 now, 2+ years later.

    Etiquette is out the window with many of today's traders. Man, bringing this thread back from the dead is great, it is a very current and topical subject.
     
  13. maximum12

    maximum12 Grand Pooh-Bah (4,686) Jan 21, 2008 Minnesota
    Pooh-Bah Trader

    Totally agree it's gotten significantly worse. I responded to someone within 3 minutes of posting recently asking about a vague trade offer that was put up & rec'd no response, though it was edited to "closed" at some point. My cynical assumption is the guy was looking for a haul for his mini-whale.

    I used to think personal no-trade lists were silly, but mine has several names on it now.
     
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  14. mikevanatta

    mikevanatta Initiate (0) Sep 29, 2014 Minnesota

    Same here. I used to joke about it but I recently started jotting down names and there were a handful of them on there in a hurry.
     
    4truth likes this.
  15. Abbbp

    Abbbp Pooh-Bah (1,762) Mar 9, 2013 Texas
    Pooh-Bah Trader

    To list people on a no trade list would be a time consuming task. Having traded w many different people over time, I chose to stick to the repeat partners or RTPs. It's a lot easier and funner.
     
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  16. Jlabs

    Jlabs Pooh-Bah (2,682) Nov 11, 2013 New York
    Pooh-Bah Trader

    getting your inbox flooded with offers is a lame excuse not to reply..I've posted offers and have gotten 25+ responses (seems like a lot to me), and have always gotten back to everyone who sent me offers..as mentioned above..it only takes a few seconds to reply with "Deal Closed", "I'm all set, thanks for the offer", "deal pending w/ another member, but If deal falls through, I'll contact you", etc...if you can spend the time posting an ISO, you can take the time to reply to everyone..or just maybe..Beer Trading isn't for you:astonished:
     
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  17. Zdrummer15

    Zdrummer15 Zealot (547) Jul 27, 2011 Pennsylvania

    I must admit to forgetting to respond to offers sometimes, although I really feel at least politely declining is the decent thing to do. What really annoys me though is when you have a trade in the works and then all of sudden stop hearing back from the other guy.
     
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  18. KevinJohnson2

    KevinJohnson2 Savant (1,049) Jul 8, 2013 Michigan
    Society Trader

    I feel like I'm talking to my kids on this one but we should all treat each other like we want to be treated. Seems simple to me but if you post on the forum and get flooded with responses, send a quick note (hell, you can copy and paste it with little effort) to everyone saying you had others reply first and will let them know if something falls through.
     
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  19. mythaeus

    mythaeus Pooh-Bah (2,074) Jul 22, 2013 Pennsylvania
    Pooh-Bah Trader

    Funny this thread surfaced again. Just happened to me again. I told the guy I could do the trade that was not exactly an easy ISO that most people can do. He read it and never responded. I went back to check the post, no updates. I'm resigned to not hearing back personally anymore, but it would be nice to see the post updated saying "Closed, thanks for all who responded and I didn't have a chance to respond personally".
     
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  20. Iamjeff6

    Iamjeff6 Initiate (0) Sep 9, 2013 Virginia

    Same thing happened to me recently, someone posts an ISO, some parts of it were wrong (wrong beer descriptions) so I asked him what he really meant since I had all of the bottles he was looking for and was willing to trade them. I saw he read it and no response, it gets frustrating that someone cant type a simply reply back. No matter what I will always make sure I respond to a message.
     
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