UPS Delivery- "Exception"

I think I just got the King of all delivery exceptions:

"The package was damaged in transit. UPS will notify the sender with the details. / All merchandise discarded. UPS will notify the sender with details of the damage."

Anyone else ever seen this one? I think my package was intentionally tampered with, as I meticulously bubble wrap, had the bottles vertical, and each sealed in a ziplock bag.

"All mechandise discarded." Probably into the UPS back room cooler. I'm going to ask for evidence and an investigation. I'm going to explain the value was in the bottles themselves, not the liquid, and any contents were incidental. Does anyone know if this has ever worked?

Paul

 

ISO: bag of Dark Lord

 

Where do boxes with 'fake' weights and dimensions get placed? I wonder if they ever get placed up high, fall during one of the driver's many turns, a bottle breaks, and then the whole thing gets inspected and destroyed.

 

I got the box back today as well, it had 4 SURE been dropped! A huna and humidor zhukov both missing, beers i can't replace!

 

You should pack a box to survive a reasonable drop, because it's likely going to encounter plenty of them.

 

I thought 4-5 drops per shipment was in the FedEx/UPS TOS?

 

These threads make me paranoid. I pack my boxes as if they contained nuclear waste because I don't want to be put in this spot.

 

I packed it quite well like i always do, this obviously must have been thrown around and smashed by another package

 

I guess that's what I'm saying. You should expect your box to be thrown around and smashed by another package. If you're not comfortable dropping your box from waste high, and dropping another box on top of it, then it's not ready to go. I have to say that a good half of the boxes I get probably don't meet this requirement. They still arrive just fine almost every time, but eventually they're going to see breakage.

 

It obviously got handled by a careless employee like this one
or this one
or this one

My packing is done to maximize the chances of my box surviving this but once I made the mistake of doing usps and everything shattered to pieces. USPS is certified to play rugby with fragile packages until they hear something break...no wonder they're going broke.

 

That doesn't always assure everything either. I got a package back once that seems to have been part of a 20 foot drop test. Corner of the box was dented more than 3 inches. Thankfully my paranoia leads me to put the meat of the trade in the middle of the box so only a lonely extra that happened to situated right there was broken.

 

Ah, its been done (or, perhaps more properly- claimed to have been done).

 

I just got this message. FML. I don't know what to do at this point.

 

Me too - I use a big plastic bag for the interior box (or shipper) and I use ziplock bags for individual bottles (2 gallon bags are like $0.20 each, so well worth it). Double box and double bag is the only way to go.

 

I spoke to UPS and they said they wanted prices of comparable items. I can't give them the prices of the beers, right? I told them it was collectible glass and they said try to find something similar on ebay. They will just deny the claim for breach of terms if I use the actual beers for price reference, right?

 

I'll just give the beer references and if they reimburse me, great. If not, everyone can learn not to do it. This is how trading gets expensive fast, but most people probably don't fail at packaging as badly as I do. I used bubble wrap...

 

I just had an incident with delivery exception but it was because I, in an act of ignorance, wrote down the wrong address...at least I'm hoping that's the case at this point after reading through some horror stories.

 

After having incidents with both FEDEX and UPS:

UPS usually scolds me when I pickup
FEDEX will return to sender with a quickness

 

Man I cannot stas ups or fed, teu take about a week to ship and are very expensive. I can bubble wrap the hell out of my beers and stuff in flate rate now from USPS and its 15$ and gets there in 3 days.