First off I want to say I'm relatively new to trading. I've now completed 8 trades over the course of the past couple months. None of those have had any issues what so ever. Recently I've been trying to complete a trade via fedex in Windsor CT. I've had two boxes damaged shipping to this location. Each time I used an excessive amount of bubble wrap and newspaper plastic bags to protect my beers. Not sure what the deal is, but be aware about shipping to this location.
I've had boxes go through this hub without incident so it must be at the delivery level where the damage is occurring
I had a box go through there last week. Never go confirmation from trading partner that all is well, but haven't heard the contrary either.
I sent 3 packages through this location. 1 survived and the other 2 didn't. The first attempt I got a fedex notification that said packaged was damaged. When I called they wouldn't say what happened but said they wanted to ship it back to me. When my trade partner showed up to the Windsor location they still wouldn't let him take the package. The second attempt the driver called me and claimed the packaged was damaged and that I did bad job of packing it (which isn't true - tons of bubble wrap, grocery bags, newspaper, etc). When I refuted the bad packaging job the driver started back peddle and acknowledge that packing job wasn't actually bad and then said I could make a claim if I wanted.
So what happens now are you reimburse at all? I have a package that was sent to fl. Being return as damaged no idea how many out of the three were damaged! I'm bubble wrap the shit out of them. This is my first issue I've had. How can I file a claim ? What would I say was in the packages to accommodate the value of damage?
I actually ship everything via FedEx and live in CT so all of my trades go through this location. I have yet to have anything ship damaged (knock on wood). I will tell you that I signed up for their small business service and labeled my business as Mike's Signature BBQ Sauces. All of my labels have this printed on it to explain any liquid sounds. But that shouldn't cause any damage through. I just shipped out 4 separate trades on Wednesday all of which have arrived safe and sound! Hopefully it's just an isolated incident
Fedex denied my claim. Said I shipped a substance they don't allow. Luckily I didn't receive anything from their legal department or and kind of warning.
Sounds like it is. I've since shipped cans and had no issue. Obviously cans are much more resistant. But still bugs me that I continue to ship bottles to other locations and have had no issue.
Tons of bubble wrap (lining of box, each bottle), ziplock bags, grocery bags. I've shipped over 20 times now without issue, all with fedex express and ground
Two followup questions If you drop the box from chest high, are you confident that nothing will break? Is there any movement of the contents when you shake your box?
Yes - Id be pretty confident it wouldn't break. Box is secure, no movement. I've shipped - ca, ny, ct, ma, vt, md, etc without issue. Anyway sounds like its just bad luck on my end. Since no one else is having this issue.
Sometimes bubble wrap doesn't protect everything.that box has to be kick proof.5ft high drops and so on... FedEx having a bad day hot out!!! I've always box in box (double box ). A 750ml wine box fits inside a 14x14 with plenty packing room.shipped 10-12 750ml btles this way.over 60 times. Never had a bad box.And i live in Ct. Top,side,bottom has to be bullet proof. Hopefully it doesn't happen anymore Cheers!
Yup. Double boxing is your best friend. Pack the inside box as near bullet proof as you can, then lots of packing peanuts or newspaper between boxes.
