White Labs Yeast Vault

Discussion in 'Homebrewing' started by waytogo, Apr 23, 2019.

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  1. waytogo

    waytogo Initiate (0) Feb 4, 2012 Louisiana

    I've ordered from the Yeast Vault a number of times before and last time I tried the 075 Hansen yeast and it was very good. I've ordered 2 more packs (only 26 left before they begin production).
    I've used this yeast in IPA's, Pales and Stouts and it worked very well.

    Anyone else ever use this yeast?
     
  2. pweis909

    pweis909 Grand Pooh-Bah (3,250) Aug 13, 2005 Wisconsin
    Pooh-Bah

    I received poor customer service from White Labs regarding a product they were supposed to send me from the vault. They told me I was to received the yeast on Friday. In January. They said to let them know if I didn't receive it. They did not respond to my next 5 emails. I've given up on the Vault.
     
    SFACRKnight and JackHorzempa like this.
  3. waytogo

    waytogo Initiate (0) Feb 4, 2012 Louisiana

    That's a bummer. I've only ordered twice and things went fine though I worry if it'll be too hot by the time they ship this variety.
     
  4. pweis909

    pweis909 Grand Pooh-Bah (3,250) Aug 13, 2005 Wisconsin
    Pooh-Bah

    Yes, it bums me out. I have placed three orders with the vault. Order 1 was cancelled when they decided Wlp 585 was too difficult to make. I’m in no position to argue, but that yeast rocked, and I was majorly bummed out. The second one was a New England ipa Type, coastal haze. I noticed in December 2018 it moved to production mode. In January 2019 they gave me a receive by date. And then, as described above, nothing. I simultaneously ordered the Leeuwenhoek blend, which still needs 50 or so more people to agree to buy before production, but I lost faith. I brewed a saison blend from bootleg biology a few weeks ago. I emailed, asked about it, got some info on production dates, signed up to buy, and they shipped it. Will keg my saison this weekend. Bootleg can follow up on their promises; too bad for white labs.
     
    SFACRKnight likes this.
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