Who's responsible for dirty beer lines?

Discussion in 'Beer Talk' started by RogelioRodriguez, Nov 29, 2015.

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  1. RogelioRodriguez

    RogelioRodriguez Initiate (0) Nov 7, 2015 California

    American craft beer has a major problem. They are loose with the word craft, as if to mean anything not brewed by the major conglomerate macro brewer is a crafted product.

    We can debate the semantics of craft beer by volume of sales, distributorship or even perceived quality of the product. But let’s discuss the big problem with craft beer.

    So called craft brewers are allowing their beer to be dispensed on unclean beer dispensing systems. It doesn’t matter to many. But for some people the taste of a bad pint of beer is appalling and disgusting.

    Why should a consumer buy a product which has bacteria introduced to the product. Did the buyer of that pint ask for extra additives? Didn’t the buyer of that pint purchase the beer because they wanted what they paid for?

    Too often in the so -called craft beer world, the brewer and breweries really don’t care about how the beer is served. They let the distributor take the product and if it sells, everybody is happy.

    But how many of those accounts actually have a good functional draught beer dispensing system? Why do pompous craft breweries make the assumption that the distributor will inspect and maintain all draught beer lines?

    The problem with American craft beer is the desire to succeed at all costs and compromise quality. Nobody in this industry wants to admit the problem. How would the most successful brewers who toss around the word craft so liberally feel if data was released?

    Shouldn’t we just take a deep breath drink a great beer and finally come out and say we have a problem. The inability to manage tap lines is a responsibility distributors don’t share with the brewers. This is not always true. But it is an on going problem.


    Management often neglects good care. So who should be responsible? Number one responsibility goes to the consumer. In order to make sure the breweries are doing their job, it should be the responsibility of the drinker to contact the brewer directly.

    If they fail to respond in a satisfactory manor then the experience should be displayed in open on-line media. Breweries who truly care should be openly engaged with their consumers.

    The fine line between “craft” and “kraft” is increasingly close these days. As craft beer enthusiasts we owe brewers harsh constructive criticism. If volume and quality are not maintained simultaneously then the problem will continue to persist.
     
    Andy311x likes this.
  2. GetMeAnIPA

    GetMeAnIPA Pooh-Bah (2,559) Mar 28, 2009 California
    Pooh-Bah

    Why are there so many paragraphs and questions? The biggest problem with craft beer is unclean lines? I am gonna disagree with you on that.
     
  3. RogelioRodriguez

    RogelioRodriguez Initiate (0) Nov 7, 2015 California

    Disagree all you want. But I take offense to paying exuberant sums of money for one pint of beer, if the brewery wants to have a reputation as craft, then it should also make sure it's establishments represent the same kind of care that was at the brewery into my pint glass.

    We shouldn't pay for dirty glasses, and off flavors. Dirty taps are a huge problem and the sad truth is the so called craft markets don't care as long as the product and keg are empty.
     
  4. MikeySea

    MikeySea Pooh-Bah (2,165) Sep 17, 2015 Arizona
    Pooh-Bah

    I haven't as of yet, had a problem with a bad tap, craft beer in a bar. It seems to me that if you bring your product into a bar/establishment you should visit them on a regular schedule and check to make sure your product is the way it was intended to be enjoyed. I can't go any further than that because I don't know about how the "little guys" figure into the bigger picture as far as distribution is concerned, or how easy or hard it is to knock them out of any establishment.

    One interesting thing I heard a beer reviewer mention was that one of the "Big league" brewers has EVERY tap line in EVERY establishment they run their product into, hooked up to a system that allows this brewer to know when their beer isn't being properly chilled, or basically anything is 'wrong' with their product. The establishment can then expect to receive a phone call from a rep from the brewer to assist in getting that situation resolved.

    I don't know if this is true or B.S.
    In my novice opinion, if you are just coming up as a brewing company you can't rely on staff in places to take your product as seriously as you do.
     
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  5. GetMeAnIPA

    GetMeAnIPA Pooh-Bah (2,559) Mar 28, 2009 California
    Pooh-Bah

    How often do you experience this that its such a huge problem? I've never ran into it. I find old kegs to be more of a problem if places don't turn their inventory over enough. However, I find neither of those to be the biggest problem beer faces.
     
  6. RogelioRodriguez

    RogelioRodriguez Initiate (0) Nov 7, 2015 California

    Absolutely Mac...that's a huge problem for the little guys...and people say the beer is bad. But the complexity is that little brewer needs all those accounts to stay afloat.

    But the big guys...I mean the well respected big names in the industry are really slacking in this area. I reported a distributor for not doing the job...and the brewery actually responded to my single e-mail...the account was no longer letting two of my local bars have the kegs.

    One bar took action and cleaned things up, the beer improved and the account got the product back.
     
  7. AugustusRex

    AugustusRex Initiate (0) Apr 12, 2013 Canada (ON)

    I don't think you should put so much importance on the craft label, or craft philosophy. In my opinion the best and worst beers are craft, and there are tons of great macro beers made around the world. In my experience the average craft beer you find locally isn't any better than a Bud, Miller or Coors. Especially when comparing to style and looking at price.
     
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  8. drtth

    drtth Initiate (0) Nov 25, 2007 Pennsylvania
    In Memoriam

    The problem you are describing is the responsibility of the establishment where you buy the beer and of the local government. It also would not be unique to flavorful beer. Dirty lines affect all beers.

    Talk to your local and state lawmakers. The problem you describe does not exist here in PA except in very rare cases of bar owner irresponsibility that are easily noted and corrected by local action.
     
  9. neenerzig

    neenerzig Pooh-Bah (2,885) Feb 15, 2006 Ohio
    Pooh-Bah

    I guess everyone involved in the process should be responsible for the part they are involved in. Brewers should brew beer that is good and should not be afraid to be bold and new things with brewing beer while at the same time also never forgetting their roots and the beers that long time favorites of their consumer base. Sometimes, if it ain't broken don't fix it. Distributors should make sure the accounts they manage get distributed in as fair of a manner as possible so as many customers as possible have access to the product. As far as cleaning tap lines goes, that responsibility falls on the owners/managers/operators of the establishments that serve the kegs of beers they get from distributors. At least here in Ohio, I've never once heard about people talk about the maintenance of tap lines being the responsibility of the distributors. I know a fair amount of people in the craft beer industry from brewers and brewery employees to owners of my favorite local beverage stores to bar tenders and managers/owners to even a few distributors. I've never been in a conversation with any of these people where the issue of maintenance of tap lines was discussed as being the responsibility of those who work for the beer distribution companies, and the issue of keeping tap lines clean is something that has come up in conversations I've had with industry people on occasion. Sure, I've had a few pints over the past 10 years or so that were likely poured from a line that hadn't been cleaned in awhile, etc. And once in a blue moon I can taste it. But this has only happened a very small number of times. This is not a widespread problem.

    Eric
     
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  10. RogelioRodriguez

    RogelioRodriguez Initiate (0) Nov 7, 2015 California

    So what does craft mean? Usually the big producers of beer and small producers of beer use it as a definition of the product. But is so loosely defined, the standards of care for the product are far too low when it comes to using the word craft.

    I am not comparing style or price. The fact that people take good beer and make it bad, yet the breweries don't seem to care much as long as the bottom line is there, that's not so much a craft, it's selling out to the highest degree.

    All this plonk we get served and we are expected to pay for it. I'm trying to stress the point that if we don't inform the breweries themselves where we got served improperly, they will continue to think it's acceptable.

    It's like going to a restaurant...just because you didn't complain gives them the impression the food is alright. That is why it is better to provide breweries with constructive criticisms of who is properly handling the beer and who is not.

    If enough people raise concerns, the breweries will innovate new ways to track products for the betterment of everybody. As high as the standards are today in production, they fail to keep track of who is good with the product.

    Being good with product means treating it right. The little guys have to gain accounts to survive, but the big established players in the biz are still a bit behind.

    If we don't pressure them, we might continue to pay 10$ for plonk in a pretty tulip glass.
     
  11. drtth

    drtth Initiate (0) Nov 25, 2007 Pennsylvania
    In Memoriam

    Then don't pay for it.

    In most cases the brewery doesn't own that beer. It has already been sold twice and is owned by the place rhat owns the tap lines. Dirty lines are a local issue.
     
  12. drtth

    drtth Initiate (0) Nov 25, 2007 Pennsylvania
    In Memoriam

    Then really you want to put pressure on the hop farmers who sell their ingredient to the breweries. In the US it ain't beer without hops.
     
  13. MikeySea

    MikeySea Pooh-Bah (2,165) Sep 17, 2015 Arizona
    Pooh-Bah

    I think you're speaking to me.
    So first off, you're talking about the 'big craft company(s)', I take it?
    Don't be offended here but, were you calm when you fired off that email? It's a problem, but problems can get resolved a lot easier when everybody stays calm. Not saying you aren't, but emails can be tricky and taken the wrong way, yes?
    It almost sounds like if you can get your hands on the problem, personally...i.e. talk to the source of the problem by phone or in person, and explain the situation...that might go along way. I've noticed there are several brewers and/or key people from craft breweries on this forum. Can you reach out to one of them? I'm sure if that's at all possible, you will find plenty of help through this site. I don't mean to sound over simplistic, but it seems like you are at a good site to get headed in the direction you need. Best of luck!
     
  14. riverlen

    riverlen Pundit (852) Sep 16, 2009 Illinois

    How much control does a small brewer have over the tap lines in someone else's establishment? Do they even have the ability to monitor it?

    If you get a bad beer someplace complain to the guy who served it to you, after all, that's where the problem lies.
     
  15. MikeySea

    MikeySea Pooh-Bah (2,165) Sep 17, 2015 Arizona
    Pooh-Bah

    The OP didn't specify the brewery, but I think he's speaking about a 'big' craft brewery, at least that's my take on it. I think if you take a company like AB/inbev, they've got computers to monitor everything. They send someone out and, problem is solved. For the smaller or regional brewer, that's an extra salary or more likely salaries to pay to cover their distribution area. A big expense for them, I would think. So maybe the problem is that a lot of craft breweries at the moment rely on bartenders, club managers, etc.. to keep the lines clean. Not all of these folks are always looking out for everyone but #1.
     
    #15 MikeySea, Nov 29, 2015
    Last edited: Nov 29, 2015
  16. donspublic

    donspublic Grand Pooh-Bah (3,552) Aug 4, 2014 Texas
    BA4LYFE Society Pooh-Bah Trader

    I have only come across bad tap lines one time. Every beer I had tasted like shit. That was the last time I went there, let everyone else know about that too. But I don't blame that on Karbach and St Arnolds. They are probably in several hundred bars in Houston alone, not sure HTF they could manage all those taplines.
     
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  17. GSS

    GSS Initiate (0) Sep 30, 2015 China

    I've only experienced bad lines on one occasion. The place was out of business six months later.

    As for who is responsible for "craft beer," it's a term I don't personally care for, even though I've used it on occasion. It connotes and conjures up images of "small, hand made, attention to detail," and other things that may or may not be true. Duvel is not a "craft beer" by my previous or any other definition. It is mass produced and is available all over North America, Europe, and as far as I can tell, Asia as well. Yet, it has been, is, and likely will continue to be one of the finest beers in the world. I also feel that the word "craft," whether unintentional or otherwise, creates somewhat of a clique that does little to advance the cause of great beer. So, IMO, the best way to be responsible for "beers of high quality" is to stop referring to them as "craft."

    That's not really a rant, as I didn't use bad language, take a personal shot at anyone, or generally go caps lock ballistic. It is, however, an opinion I believe in.

    I will now return to my previously scheduled stout.
     
  18. captaincoffee

    captaincoffee Pooh-Bah (2,218) Jul 10, 2011 Virginia
    Pooh-Bah Trader

    Sounds like a very minor issue. Don't frequent the bar that can't keep there equipment clean. No different from a pub over here that can't keep their cask ale well.
    As for the term craft, it is just a word used for marketing. If McDonald's says they have gourmet burgers, it neither upsets me nor changes my eating habits. Hopefully, people figure out what they like in the long run.
     
  19. jesskidden

    jesskidden Grand Pooh-Bah (3,145) Aug 10, 2005 New Jersey
    Society Pooh-Bah Trader

    "Brewers, wholesalers and retailers each play important role in the task of providing fresh beer.." according to The Brewers Association's Draught Beer Quality website.

    On their "When Craft Beer Goes Bad" page, they further note that "Ultimately, the consumer is just as responsible for blowing the whistle on bad beer as anyone else who comes in contact with it along its journey to your glass," although they are sorta wishy-washy about that:

     
    #19 jesskidden, Nov 29, 2015
    Last edited: Nov 29, 2015
  20. Homers_Beer_Odyssey

    Homers_Beer_Odyssey Initiate (0) Jun 17, 2014 New York

    Didn't the Brewers Association set craft beer's official 6-million barrel maximum, and suggest "bottled-on" dates always be stamped? If it was them, then I'd say GIVE THEM MORE POWER, just like France's very exacting wine authorities. "Bottled-on" stamps should be required, or the beer is not officially recognized. Kegs should also have "filled-on" stamps required. Bars and bottle shops should be required to put "Bottled-on," "Filled-on," and "Tapped-on" dates on all Menus and Chalkboards. If they are too small to print a new paper menu every day, then they should just leave the bottles ENTIRELY OFF the menu, but have the information in all waiters' and bartenders' hands at all times. And there are still A LOT of bars and bottle shops that deceptively circulate beer lists to customers and beermenus.com with sought-after beers that were SOLD OUT weeks and months ago. Those bars and bottle shops should lose their accreditation right away. All the above should be ABSOLUTELY VOLUNTARY. If a brewer, bar, or bottle shop wants to play games and conceal all this important freshness data, they should be free to ditch their official accreditation. BTW, an official Brewers Association stamp and window sign should be part of this. Bartenders can't say they are Cicerones unless they have passed the exam and have the official diploma.
     
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