Extreme Beer Box (2022) FAQ

Discussion in 'Extreme Beer Box (2022)' started by Todd, Jan 17, 2022.

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  1. Todd

    Todd Founder (13,518) Aug 23, 1996 Finland
    STAFF Mod Team Society Pooh-Bah

    ### FAQ / HELP for Extreme Beer Box (2022)

    Source: https://www.beeradvocate.com/community/threads/extreme-beer-box-round-1.662306/

    Is this a virtual fest?
    While there will be online components, this isn't a virtual event. Enjoy the box of beers at your leisure!

    How many beers are included in the box?
    You'll receive a box with one beer from each of our twelve (12) participating breweries ranging in package format and volume size. Each box should provide sampling for at least two people. Sharing is caring!

    Why does this box cost $124.99?
    Shipping and handling thousands of boxes of awesome beer isn't cheap. We also pay for all of the beer and whatnot. On top of this, we're dealing with supply chain issues, plus increased costs on basically everything, due to the pandemic.

    If you're comparing it to the Extreme Beer Fest in Cyberspace package, there are twelve beers in the Extreme Beer Box (plus a one-year Respect Beer Society membership) versus just ten beers plus a bonus beer in the Cyberspace package.

    Will this box include drinkware?
    No, but we do sell BeerAdvocate glassware and we'll be posting a discount code in the private forum for those who want to wait.

    Why is the box only available in certain states and zip codes?
    Shipping beer in America is whack! Each state has their own laws for shipping beer in and out and as these laws change Half Time will be able to ship to more states. For this box, they can ship to certain zip codes in the following states: Alaska, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Louisiana, Massachusetts, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Virginia, Washington, Wisconsin.

    For more info, please visit Half Time.

    When will my box ship?
    To ensure the product is as fresh as possible, please be advised that boxes won't ship immediately upon purchase. Boxes will begin shipping mid-January 2022 and arrival times will vary depending on the destination state.

    If I live near a Half Time Location, can I pick up my box in person?
    Yes! If you’d like to pick up your box in person, you’ll still need to purchase it online. Once your order has been placed, please email [email protected] to coordinate your pickup and receive a refund for your shipping costs ($24.99). These refunds will be issued between January 17 and January 21. In your email, be sure to indicate whether you will pick up at the Poughkeepsie or Mamaroneck store. Please note that you MUST email Half Time prior to Monday, January 3.

    During the third week in January, you will receive an email notification that your order is ready for pickup. Please do not attempt to pick up your order prior to receiving this email. You will not receive a refund for unclaimed boxes. Please note that once you email Half Time and request an in-store pick-up, you may not change your mind and request to have the box shipped to you.

    What if I'm not home when my box gets delivered?
    An adult age 21+ must be at the physical address provided when purchasing to receive and sign for the package. Most carriers attempt delivery three times. To contact your carrier, their information is listed on your tracking link provided by Half Time. If your local carrier has informed you that your crate has been "Returned to Sender" or "RTS," it is very likely that it actually hasn't been sent back to Half Time, but stored in at the local carrier's main shipping hub. Please contact [email protected] or call Half Time at (845) 462-7899 to help contact your carrier for re-delivery attempts.

    What if my box of beers shows up damaged?
    Please contact [email protected] or call at (845) 462-7899 for assistance.

    Can I get a refund?
    All sales are final. No refunds, or partial refunds, will be issued. All breweries advertised have confirmed providing beer for Extreme Beer Box, however, breweries and beers are subject to change without notice. There will be no refunds or exchanges resulting from the failure of any brewery to appear in the box.

    How do I sync my BeerAdvocate account and Half Time order?
    Instructions to sync your BeerAdvocate account and Half Time order have been sent via email (the one you used to purchase your box). Please check your spam folder.

    Do I need to sync to receive the box?
    No.

    How do I access the private forum?
    You must sync your account.

    How do I claim my Respect Beer Society membership?
    Your membership will be applied upon syncing your account.

    Can I transfer my Respect Beer Society membership?
    No.

    When will I receive the discount code for purchasing gear?
    Details will be posted in the private forum.

    When will Discord hangouts occur?
    Updates will be posted in the private forum and on Discord.

    My question wasn't answered here.
    Feel free to post your question in this thread.

    ###
     
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